Testimonials

I would be remiss if I did not take the opportunity to write and thank you for three wonderful years at the Hamilton Place Condominium Association. This is the first time in a long time that I, as Property Manager of the Association, have received compliments regarding the plumbing and electrical work you have done for us since I started managing the property.
As a Property Manager, I am always extremely hesitant regarding contractors. It is too often that they do phenomenal work at the beginning, then become complacent and overly confident, and the quality of work plummets. This is not the case with Black Diamond. Every job I have called you on has been completed within 48 hours, and I am always treated as though you are prioritizing me above all other matters. I am consistently and constantly impressed with the quality of work, the knowledge of the employees and the expeditious manner in which everything is handled. As I mention above, not only do you save me complaint calls, which in my line of work are abundant, but I actually get compliments from homeowners about you.
Please do not hesitate to forward this letter as necessary to potential clients, and to give out my contact information as a reference for your company. I look forward to continuing to work with you for many years to come at Hamilton Place.

A quick note to thank Black Diamond for coming out in a pinch to take care of our backing up kitchen at our restaurant on a Saturday. I called and got the message that you guys were having your annual staff party, but thought I would try anyways to see if someone would come bail me out. Sorry for pulling your guy out of the party to fix my issue, but it is greatly appreciated and kept my business rolling! Our weekend will go smoother now, thanks to the dedication and urgency of Black Diamond!

On Friday, 11/6, we were incredibly busy with remotes/events all day and one of those events was our Food Drive Friday. I was in a crazy rush to get all of the food (the truck was full!) unloaded and get to my next event. I called Kathy as I was pulling in to make an announcement for any and all available employees to come outside and help me quickly unload. To my surprise, I had 3 gentlemen from Black Diamond (who were obviously here working on something) waiting for me! They helped out with a smile on their faces and I think that goes to show what wonderful employees they have! I was very pleased and immensely appreciated their help.

We used Nick and Black Diamond to install a new hot water heater and had a awesome experience. He was early, friendly, very skilled, and an absolute down to earth guy. The office staff was so nice as well from the initial call to the follow up. Highly recommend them.