Testimonials

Our experience with Black Diamond is unsurpassed. They are second to none! They are hardworking, experienced, and an honest company. I would recommend them for any or their services. Their employees are truly an asset to the company.

Scott, Rick, and the entire “family” of Black Diamond:
I want to thank you for the outstanding service you provide. And I truly do mean “outstanding”. Black Diamond resolved a plumbing problem at my house that numerous plumbers before you were completely unable to solve.
The laundry drain was backing up soapy water and, for months, I brought in a succession of plumbers. I told each plumber the things that had already been tried by those who came before them. Each sized up the situation – in pretty much the same way it turns out. Various approaches for getting to the root cause were taken as one thing after another was tried. In fact, sometimes I was even paying to have the same “solution” attempted a 2nd time. Each plumber expected to succeed. None did. And with their ideas exhausted, each left baffled.
Yet, with every laundry load, I still had soapy water running down the inside of my wall and along the floor. This pursuit had become highly frustrating and expensive. Now which “highly recommended” plumber do I call?
Enter Black Diamond. Within 15 minutes Black Diamond confidently identified a cause no one else had considered. The repairs were scheduled promptly and as the work got underway, I was invited to see the cause with my own eyes. You had it nailed! I am so grateful and fortunate to now have Black Diamond as the only plumber I will ever call.

Excellent service and reliability. We can always count on the job being performed to be completed and functioning properly.

I first became a Black Diamond customer back when they were Black Diamond Plumbing. I had to replace a toilet and there are two things I don’t mess with, one is plumbing, the other is electric. So I called Black Diamond and they not only replaced my toilet, but they also showed me how the previous plumber did not seat the toilet properly and there was a gradual leak into my basement. I was able to see what appeared to be a couple years worth of water damage as a result on the sub floor. I have had no problems with my toilet since then. I never thought a guy could get so excited over a toilet, until I had Black Diamond install this one!
I then called Black Diamond two years ago to do the electric in my basement that I was having remodeled. Keep in mind, I don’t do electric either. Black Diamond was great. they wanted to insure that the job was done right and also done to fit in my budget. I was able to have all the electric work done professionally and within my budget. The job was done quickly and the workers were patient every time I thought about making “subtle” changes. They cleaned up after themselves each day and the basement looks great. I never knew how important lighting is to help accent any project.
Now I am sitting back and waiting for my furnace or air conditioner to go out. I know who I will be calling. Thanks Black Diamond!