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HVAC, Plumbing & Electrical in Woodstock, IL

See our Woodstock customer reviews below

Local Reviews
for Woodstock, IL

Rated 4.9 out of 5 stars based on 207 customer reviews

Map of Woodstock, IL

Excellent Service




Our experience with your electricians was terrific. Josh and Ruger took care of all our issues . They even stayed late to make sure the job was completed in one day. Josh was especially helpful . I am so glad we called Black Diamond !! Will be using your services in the future.


Map of Woodstock, IL

Great service!





Map of Woodstock, IL

Great Service !!!!!




This was our first experience with Black Diamond and it could not have been better. Josh was terrific in explaining all that he was going to do. I know if we need any further electrical help, we will be calling Black Diamond again!!!!!


Map of Woodstock, IL

Quick response




We needed new smoke detectors installed throughout house. It was done efficiently and at a reasonable cost.


Map of Woodstock, IL

Great service !




Outside unit very noisy !! Called and a tech came out and put in some type of liquid to try to alleviate the noise, but still loud!


Map of Woodstock, IL

Great Service




Ricky was fantastic very nice young man.


Map of Woodstock, IL

Quality Experience




Professional service


Map of Woodstock, IL

Late Evening Service Call - Greatly Appreciated. The Best.





Map of Woodstock, IL

Great Service once again.




Rugar serviced my KOLER 18 KW in a very timely manner.


Map of Woodstock, IL

Great tech, poor company service.




Nick came out to fix my AC unit and was on time and very professional. He was able to compete the job in 15 minutes This was on Friday morning.. When he left, the unit was working perfectly. Next morning it stopped working. I called Black Diamond at 10 am to see if someone could come out and check what is wrong. I was given an appointment of 6pm to 8pm for which I had to find coverage at work since my shift did not end till 7pm and I work an hour away. When I got home, I noticed that I had a voice mail (can't use cell phones at work) and it told me that no one would be able to come out today and to schedule for Sunday or Monday. Of course a Sunday appointment carries an additional fee. I work 12 hour shifts and can't take another appointment till Friday (5 days of extreme heat and humidity). So in a nutshell, I lost some pay to get off work early so I could make my appointment and now I am being asked to pay extra fee for sunday service or take time off again and lose money or suffer in this heat for the next 5 days...NO! Not acceptable. The tech was great, but the company customer service was and is unacceptable. I find the company does not stand behind their word.


Excellent service





Great experience




Great experience... Andrew was very professional and knowledgeable and was able to diagnose the problem I was having with my air-conditioning system. I felt very confident that he knew what the problem was and was able to diagnose it so quickly. Certainly a great asset for Blackdiamond


Thoughtful employee handling our concerns with excellent knowledge of equipment





great





Helpful





Great Service





Great service!!




Jorge found the root of our leak! Cleaned up after himself! Hoping once insurance is approved we can have him back to do the repairs!!


Prompt service & pleasant, efficient technician




Technician very helpful and explained clearly the cause of the issue. He completed the service to my satisfactioj.,


Great service!!




The gal that took our call was very nice and quite clear on pricing, etc. Nick Borre was very personable and knowledgeable. He identified the source of our problem and quickly went about repairing it. He's a great asset to your company.


Super customer service





Andrew F.

Andrew F.

AC not working

Near Ginny Ln, Woodstock, IL 60098
Joshua T.

Joshua T.

New mast, outside gfci, led fixture, and light sensor

Near Walnut Dr, Woodstock, IL 60098
Ruger W.

Ruger W.

Performed ptu

Near Bull Valley Dr, Woodstock, IL 60098
Juan M.

Juan M.

Plumbing issue

Near Redwing Dr, Woodstock, IL 60098
Dan C.

Dan C.

Emergency water leak.

Near Redwing Dr, Woodstock, IL 60098
Joshua T.

Joshua T.

Temporary power

Near W Bagley St, Woodstock, IL 60098
Joshua T.

Joshua T.

Near W Bagley St, Woodstock, IL 60098
Michael B.

Michael B.

Toilet leak

Near Castleberry Dr, Woodstock, IL 60098
Ronald C.

Ronald C.

No cooling

Near US 14 Frontage Rd, Woodstock, IL 60098
DOUG R.

DOUG R.

Smoke detector replacement

Near Lisa St, Woodstock, IL 60098
Dan C.

Dan C.

Toilet is not flushing properly.

Near Emery Ln, Woodstock, IL 60098
Dan C.

Dan C.

Toilet is not flushing properly.

Near Emery Ln, Woodstock, IL 60098
Ryan M.

Ryan M.

Sewer repair

Near Mary Ann St, Woodstock, IL 60098
Matthew V.

Matthew V.

Installed can light trim

Near Schumann St, Woodstock, IL 60098
Matthew V.

Matthew V.

Inspecting light fixtures in bathroom and changing bad lamps.

Near Schumann St, Woodstock, IL 60098
Matthew V.

Matthew V.

Replaced bad lamps

Near Schumann St, Woodstock, IL 60098
Clay C.

Clay C.

Furnace repair

Near Greenview Dr, Woodstock, IL 60098
Ronald C.

Ronald C.

No cooling

Near Aspen Dr, Woodstock, IL 60098
Dan C.

Dan C.

Leaking faucet

Near Serenity Ln, Woodstock, IL 60098
Rick A.

Rick A.

Smoke detectors

Near S Cherry Valley Rd, Woodstock, IL 60098
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