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HVAC, Plumbing & Electrical in St. Charles

See our St. Charles customer reviews below

Local Reviews
for St. Charles, IL

Rated 4.9 out of 5 stars based on 16 customer reviews

Map of St. Charles, IL

Great Servoce




Very knowledgeable. Polite, friendly,would recommend your business to my friends. Fast respond what I like.


Map of St. Charles, IL

Thorough diagnosis of the plumbing problem -- fixed quickly.





Map of St. Charles, IL

Great Company





Map of St. Charles, IL

Review Gerad Ales




I like to communicate our utmost appreciation for Gerad Ales, electrician extraordinaire who is currently employed by your company Black Diamond. Gerad makes this communication very easy. On a gloomy, rainy day, I wish to spread some sunshine on behalf of Gerad. He is certainly helped us with our "building blocks" for this home and this written and verbal feedback is written with sincere appreciation for his service. Gerad makes our service calls easy. He encompasses the expert knowledge we desire for our service call needs; he contains a large library of knowledge, competencies, and proficiencies! He guides his performance with expertise and offers specific suggestions and comments that help us to aesthetically design our desired outcome. Recently, after installing a new entryway chandelier for our home, it became apparent that the chandelier (which I purchased online) was faulty. As a result, he strategically located the problem and fixed the defective wire. Ultimately, I did not have to experience the trouble of repacking the fixture, communicating, and navigating a “large item” return. I was profoundly thankful that he was able to repair it and save me from the extreme aggravation. Furthermore, Gerad made suggestions for installing just the right chandelier bulbs to create a dynamic and dramatic entryway through our front door! As we continue to update our home, a basement refinishing project is underway. Additionally, we will be installing several ceiling fans and adding a “whole house” generator. When it comes time for the electrical wiring, DO NOT send anyone else to our house. We want Gerad! Regards, Jan Coventry


Map of St. Charles, IL

Professional and friendly service!




I enjoyed working with Black Diamond. From their phone staff, to the electrician, everyone was prompt and professional.


Map of St. Charles, IL

Passion




Gerad's passion for a job well done is evident. Thank you to Gerad and his apprentice for a job completed with expertise AND passion. They went above the call of duty to make sure my new light fixtures were installed appropriately and ultimately fitted with just the right "soft light" bulbs. Afterwards, they made sure everything was clean and dust free. Thank you Black Diamond.


Map of St. Charles, IL

More than a contractor, he is now a friend!




It is certainly my pleasure to provide this feedback on behalf of Gerad Ales and Black Diamond. As newcomers to the area, it is a bit overwhelming when attempting to select reputable contractors knowing how much work we need for our newly purchased home. We have had the pleasure of working with Gerad for ongoing the renovation of our entire home. We can recommend Gerad without reservation. Throughout the course of this process, Gerad has been a professional. He has communicated with us thoroughly in his assessment of the scale and cost of our project. His work ethic is impeccable! Our projects have been growing and Gerad takes good care of us with his precision and attention to our details. And, I would like to stress that he has gone above and beyond the ordinary service contractor offering to help us choose light fixtures for the perfect fit. However and most important, he has established a relationship with us and has become our friend. Our numerous renovations will take some time to complete so this relationship is of great importance. Thank you for sending Gerad to us. We are extremely confident in his expertise and skills.


Map of St. Charles, IL

Great Service




The only plumbing service who would come out on a Holiday (Jan 1st). A real life saver!


Map of St. Charles, IL

honest and conscientious tech, trustworthy..thank you.




timely, polite and knowledgeable service rep.


Map of St. Charles, IL

Quick professional service.




Arrived quickly, good because furnace not functioning and house down to 46 degrees, got furnace back in service, explaining everything thoroughly


Many times a customer of Black Diamond, alsways have been satisfied.




Being that I am at wok and this is a rental property, I have not seen the work that was done today. I trust from our (numerous) past experiences that Black Diamond did the job in a professional manner.


Great service





Helpful reminders!




I would not remember to schedule maintenance for our furnace or air conditioner, so I appreciate that Black Diamond calls to remind me. They are all friendly and we have gotten good service over the years.


Great Service, Friendly, and Knowledgeable





Outstanding Service and Customer Care




I would highly recommend them to anyone one of my friends or family.


Mary





Dave K.

Dave K.

No hot water

Near E Main St, St. Charles, IL 60174
Dan C.

Dan C.

Garbage disposal is making loud noise.

Near Goldenrod Dr, St. Charles, IL 60175
Joshua T.

Joshua T.

Replaced bad gfci and installed usb outlet

Near Sanctuary Trail, St. Charles, IL 60175
JOSE M.

JOSE M.

I’m rodding a main line

Near Willowgate Ln, St. Charles, IL 60174
Jesus G.

Jesus G.

Rodding/Jetting

Near Geneva Rd, St. Charles, IL 60174
Jesus G.

Jesus G.

Rodding

Near State Rte 31, St. Charles, IL 60174
JOSE M.

JOSE M.

I’m rodding a main line

Near Geneva Rd, St. Charles, IL 60174
Gerad A.

Gerad A.

Electrician for lightning strikes

Near Brown Farm Ct, St. Charles, IL 60175
Michael B.

Michael B.

Faucet install

Near Thornapple Rd, St. Charles, IL 60174
Richard S.

Richard S.

Installed new location outlets for the front porch and and rear patio. Replaced faulty GFI in master bathroom. Added an outlet in new location in basement office.

Near Charleston Dr, St. Charles, IL 60174
Jesse H.

Jesse H.

Drain

Near E Main St, St. Charles, IL 60174
Richard S.

Richard S.

Installed new outlet in office and replaced GFI in master bathroom.

Near Charleston Dr, St. Charles, IL 60174
Jesse H.

Jesse H.

Faucet

Near W Main St, St. Charles, IL 60174
Tim W.

Tim W.

Ran new electric in unfinished basement

Near Royal Fox Dr, St. Charles, IL 60174
Gerad A.

Gerad A.

Rough electrical completed

Near Royal Fox Dr, St. Charles, IL 60174
Tim W.

Tim W.

Ran Electric for unfinished basement

Near Royal Fox Dr, St. Charles, IL 60174
Gerad A.

Gerad A.

Electrician for basement remodel

Near Royal Fox Dr, St. Charles, IL 60174
Gerad A.

Gerad A.

Electrician for basement remodel

Near Royal Fox Dr, St. Charles, IL 60174
Jesse H.

Jesse H.

Faucet

Near Randall Rd, St. Charles, IL 60174
Gerad A.

Gerad A.

Electrical estimate

Near Royal Fox Dr, St. Charles, IL 60174
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