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Rockford, IL

HVAC, Plumbing & Electrical in Rockford, IL

See our Rockford customer reviews below

Local Reviews
for Rockford, IL

Rated 4.8 out of 5 stars based on 295 customer reviews

Map of Rockford, IL

Very happy!





Map of Rockford, IL

Good service (will have to wait until A/C season starts to say it is GREAT)




Have not received the e-mailed receipt as promised


Map of Rockford, IL

Knowledgeable, expert in field, very professional




I was so thankful I called Black Diamond for my Electric needs. They were at my house within 3 hours of calling them! Great service, very Friendly and professional. Thankful.


Map of Rockford, IL

You did not follow up as promised.




Overall work has been good, EXCEPT - the plumbing job didn't work. Leaks like mad when I do laundry - you folks were supposed to call to set up appointment to get them back here to fix that - a week and a half ago. No calls, still leaking. On the other hand, the sump pump seems to have finally kicked in, ALTHOUGH, again, you were supposed to call me to send the plumber back out to check on it when the puddle on the floor was back after the first rain, and you did not. That, too, was a week and a half ago. So, NO, I am not a happy customer for this particular reason.


Response from Black Diamond:

We're so sorry that this happened - our Plumbing Supervisor will be getting in touch shortly to make sure that we get this taken care of for you.


Map of Rockford, IL

Best Service Ever




Doug not only completes my electrical needs. But gives me great advice on how to upgrade and make my needs more profession.


Map of Rockford, IL

GREAT SERVICE





Map of Rockford, IL

Professional service as usual





Map of Rockford, IL

good job




Dave was very courteous and did a very thorough job checking out plumbing issues. Wish he had been the inspector before I bought the house!


Map of Rockford, IL

Quick and Professional




Had an electrical emergency, Rick assessed situation (had serviced a similarly affected neighbor) after my no show electrician AND was then able to schedule a service call for me (last minute) and they arrived quickly, were very professional and job was completed ahead of estimated time (great team effort). After power was restored (they stayed late to finish, manager Tony arrived with others to assist).They informed me furnace was damaged by the electrical power outage, (arcing and burning). Then Tony (after 10:00 P.M.) scheduled a service call with the HVAC division and that was also done professionally and quickly. Highly recommend Black Diamond.. Great team effort and cooperation.


Map of Rockford, IL

Outstanding work. Well done team!




My thanks to Tony, Gerad, Ruger and Matt. They rewired my whole house in one day and the work was exemplary. Everything is up to code and works fine. I highly recommend Black Diamond and will use them again in the future.


Outstanding work. Well done team!




My thanks to Tony, Gerad, Ruger and Matt for a job well done. They put together an awesome team effort and completely rewired and upgraded my home all in one day. It was amazing to see how much they did and how quickly they did it.


good service, godd price





Job well done




My experience was a good one. I got the answers for the questions I asked and I still feel good about it.


Great service.




Gerad was GREAT. I felt bad he had to come after already working 24 hours, though...hope he was able to get home safely and get some sleep. Anyway, he went above and beyond, trying to help assess problems that the house inspector missed last month, and really just trying to help me be aware of potential problems and had some suggestions for addressing them. Including things I can take off my taxes! Plus, he got my clothes dryer all rewired...the job for which I called! Thank you!


Repeat Great Service




Forth electrical project Doug has done for me.He has helped me with some great ideas for some of the projects Because of the great electrical service. I will now use the heating and plumbing services has well.


great service!





Mike was awesome




Mike was very professional and great service


804 Hemlock Ln




Doug and his guys did a great job! They were very pleasant to deal with. the original estimate was for 4 days to complete the job which they comppleted in 4 days. But they were called off of the job after 2 days to another job. I believe Doug's dispatcher should learn to do his job as well as Doug does his!!!!! I won't call Black Diamond again.


Serviceman knowledgeable.





Great service, very professional





Gerad A.

Gerad A.

Electrical panel

Near Old Oaks Ct, Rockford, IL 61108
Dan C.

Dan C.

No hot water.

Near E State St, Rockford, IL 61108
Gerad A.

Gerad A.

Switches installed

Near Royal Troon Dr, Rockford, IL 61107
Raudel S.

Raudel S.

Water heater not working properly

Near Old Oaks Ct, Rockford, IL 61108
Raudel S.

Raudel S.

Utility sink is slowly draining

Near N Court St, Rockford, IL 61103
Ryan M.

Ryan M.

Excavation for a sewer repair

Near Reed Ave, Rockford, IL 61109
Timothy M.

Timothy M.

Furnace ptu

Near Sunrise Ln, Rockford, IL 61107
Richard S.

Richard S.

Inspection to determine the cause of no power in half the home, found comed has a failed transformer they will need to repair.

Near Lambeth Ln, Rockford, IL 61107
Aaron K.

Aaron K.

Faucet issue

Near W Riverside Blvd, Rockford, IL 61101
MICHAEL C.

MICHAEL C.

Airconditioner service and maintenance

Near Elaine Dr, Rockford, IL 61108
DOUG R.

DOUG R.

Lighting install

Near Guilford Rd, Rockford, IL 61107
Joshua T.

Joshua T.

Installed lights and dimmer

Near Lundvall Ave, Rockford, IL 61107
Matthew V.

Matthew V.

Troubleshooting light fixtures.

Near Halsted Rd, Rockford, IL 61103
Matthew V.

Matthew V.

Repairing light fixture.

Near Halsted Rd, Rockford, IL 61103
Joshua T.

Joshua T.

Fixed non working outlets

Near 18th Ave, Rockford, IL 61108
PHIL J.

PHIL J.

Water heater

Near Living Woods Dr, Rockford, IL 61109
PHIL J.

PHIL J.

Water heater

Near Living Woods Dr, Rockford, IL 61109
James R.

James R.

Installing Bryant condenser and line set

Near Living Woods Dr, Rockford, IL 61109
Rodolfo C.

Rodolfo C.

Installing ac condenser and coil new line set

Near Kilbuck Trail, Rockford, IL 61109
Dan C.

Dan C.

Install new faucet for triple sink.

Near N Perryville Rd, Rockford, IL 61114
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