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Black Diamond Rated 4.9 out of 5 stars based on 5410 customer reviews
4.88
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HVAC, Plumbing & Electrical in Richmond, IL

See our Richmond customer reviews below

Local Reviews
for Richmond, IL

Black Diamond Rated 5.0 out of 5 stars based on 20 customer reviews

Map of Richmond, IL

Very helpful, on time,always do what their going to do




Review of Black Diamond

Dependable service, done right the first time.


Map of Richmond, IL

Helped diagnose and fix baseboard heater




Review of Black Diamond

I had a great experience with Gerad helping diagnose a problem with some baseboard heaters. The problem was complex and Gerad worked in a logical, problem solving methodology that discovered the problem in a short amount of time and fixed. Thank you Gerad!


Map of Richmond, IL

Great personable plumber.




Review of Black Diamond

Called for a nightmare pipe clog ,that was handle fast and with care. Josh took care of couple other outstanding problems I had as well. Couldn't ask for more!!


Map of Richmond, IL

Excellent experience




Review of Black Diamond

The tech was knowledgeable,polite and professional I appreciated that he put on shoecovers without me needing to ask.


Map of Richmond, IL

less than 24 hrs from phone call to completion of repair




Review of Black Diamond


Map of Richmond, IL

Knowlegeable and Fast Service




Review of Black Diamond

AC wasn't working, was out within the hour and had it running in 30min! Nick was very nice and offered many suggestions to keep our HVAC running well. Thank you!


Map of Richmond, IL

Excellent Service in every respect!




Review of Black Diamond

Nick was very professional , friendly and effective. Thank you!


Map of Richmond, IL

Installation




Review of Black Diamond

Very professional service


Map of Richmond, IL

Great Service




Review of Black Diamond

This company is wonderful they are very professional and did a fantastic job.


Map of Richmond, IL

Great Experience In Emergency Situation




Review of Black Diamond

We had a back up in our basement and experienced some flooding. We called Black Diamond and the lady who I spoke with on the phone with was quite pleasant. She took my information and told me the expected timeline for somebody being able to get out to us. We received a call when the technician was on their way from another very nice lady. We only had to wait about an hour to an hour and a half before somebody arrived Phil Jackson was the individual who took care of us and he was very pleasant and was able to quickly assess and remedy this issue. He was able to provide recommended work we get done in the future to prevent additional issues. Very pleased with overall experience and I wouldn't hesitate to call Phil back in future work..


Excellent service




Review of Black Diamond

Prompt, knowledgeable and a fair price. Will use your service often!


Honest, fair, upfront business.




Review of Black Diamond


Water heater repairs




Review of Black Diamond

Good service. Solid technician


Great service.




Review of Black Diamond


Prompt service in my emergency.




Review of Black Diamond


First Time Customer, Great Service




Review of Black Diamond

Joined the Crystal Club and was very impressed with the preventative maintenance suggestions and the check up. Also was great to understand more of the services that BD offers. Very happy with the decision to use Black Diamond.


Expectations nicely met, and exceeded




Review of Black Diamond

Technician arrived earlier than promised. A reasonable price estimate was given. Price quoted was adhered to even though, I believe, job took longer than technician anticipated. Technician was very courteous, conscientious and cleaned up all traces of working debris.


New Furnace




Review of Black Diamond

Overall we utilize your services and belong to the club because we trust the work and you back it up. The individuals today who installed the new furnace were professional and friendly. Great service


Good job!




Review of Black Diamond

Very professional and competent.


Great work!




Review of Black Diamond

Jason did a great job! The labor rate is extremely high. The rate charged us higher than a union wage, with benefits and perks.


Luis E.

Luis E.

Toilet

Near East St, Richmond, IL 60071
Dave K.

Dave K.

Installing new toilet

Near May Ave, Richmond, IL 60071
Dave K.

Dave K.

Sump pump replacement

Near Thorn Bird Ln, Richmond, IL 60071
Daniel B.

Daniel B.

Outlet replacement

Near Harding Ave, Richmond, IL 60071
Raudel S.

Raudel S.

Customer needs water boss iron remove

Near State Line Rd, Richmond, IL 60071
Jack L.

Jack L.

Sump pump issues

Near Chukar Ct, Richmond, IL 60071
Luis E.

Luis E.

Water heater.

Near Mourning Dove Cir, Richmond, IL 60071
DOUG R.

DOUG R.

Tv outlet install

Near N Main St, Richmond, IL 60071
Alexander L.

Alexander L.

Air duct cleaning

Near Kenosha St, Richmond, IL 60071
Juan M.

Juan M.

Replacing ejector pit and pump

Near Hillshire Dr, Richmond, IL 60071
Juan M.

Juan M.

Replacing ejector pit and pump

Near Hillshire Dr, Richmond, IL 60071
Ryan M.

Ryan M.

Ejector pit replacement

Near Hillshire Dr, Richmond, IL 60071
Raudel S.

Raudel S.

Water heater is leaking

Near North St, Richmond, IL 60071
Tim M.

Tim M.

Furnace a Estimate

Near Mill St, Richmond, IL 60071
Juan M.

Juan M.

Ejector pump issue

Near Hillshire Dr, Richmond, IL 60071
Juan M.

Juan M.

Ejector pump issue

Near Hillshire Dr, Richmond, IL 60071
Jack L.

Jack L.

Plumbing issues

Near IL-173, Richmond, IL 60071
Jack L.

Jack L.

Plumbing issues

Near IL-173, Richmond, IL 60071
Jorge S.

Jorge S.

Water heater install

Near Falcon Dr, Richmond, IL 60071
Jesus G.

Jesus G.

Several repairs

Near Mill St, Richmond, IL 60071
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