HVAC, Plumbing & Electrical in Richmond, IL
See our Richmond customer reviews below
Testimonials from Richmond
Dependable service, done right the first time.
I had a great experience with Gerad helping diagnose a problem with some baseboard heaters. The problem was complex and Gerad worked in a logical, problem solving methodology that discovered the problem in a short amount of time and fixed. Thank you Gerad!
Called for a nightmare pipe clog ,that was handle fast and with care. Josh took care of couple other outstanding problems I had as well. Couldn't ask for more!!
The tech was knowledgeable,polite and professional I appreciated that he put on shoecovers without me needing to ask.
AC wasn't working, was out within the hour and had it running in 30min! Nick was very nice and offered many suggestions to keep our HVAC running well. Thank you!
Prompt, knowledgeable and a fair price. Will use your service often!
Good service. Solid technician
Joined the Crystal Club and was very impressed with the preventative maintenance suggestions and the check up. Also was great to understand more of the services that BD offers. Very happy with the decision to use Black Diamond.
Technician arrived earlier than promised. A reasonable price estimate was given. Price quoted was adhered to even though, I believe, job took longer than technician anticipated. Technician was very courteous, conscientious and cleaned up all traces of working debris.
Overall we utilize your services and belong to the club because we trust the work and you back it up. The individuals today who installed the new furnace were professional and friendly. Great service
Very professional and competent.
Jason did a great job! The labor rate is extremely high. The rate charged us higher than a union wage, with benefits and perks.
Nick was very professional , friendly and effective. Thank you!
Very professional service
This company is wonderful they are very professional and did a fantastic job.
We had a back up in our basement and experienced some flooding. We called Black Diamond and the lady who I spoke with on the phone with was quite pleasant. She took my information and told me the expected timeline for somebody being able to get out to us. We received a call when the technician was on their way from another very nice lady. We only had to wait about an hour to an hour and a half before somebody arrived Phil Jackson was the individual who took care of us and he was very pleasant and was able to quickly assess and remedy this issue. He was able to provide recommended work we get done in the future to prevent additional issues. Very pleased with overall experience and I wouldn't hesitate to call Phil back in future work..