See our McHenry customer reviews below
for McHenry, IL
Professional and thorough
Barb - McHenry, IL
Electric panel freak out
Topper - McHenry, IL
Showing up early and upon helping out with trying to trouble shoot an problem, we learned that our Electrical main had some serious issues including 27 recalled breakers and illegal grounding lines. So we moved forward with replacing the whole thing. The hard part was shutting down the house for close to 5 hours. But it went perfect. Thank you.
First Time Dealing with Black Diamond
Pete - McHenry, IL
Dan arrived ahead of the appointed time. He was very friendly and knowledgeable. I will not hesitate to call Black Diamond again for any of my electrical, plumbing, or HVAC needs. Thank you
Raudel was great as always. Efficient, knowledgeable and helpful.
Cindy - McHenry, IL
Carol - McHenry, IL
Black Diamond always provides the most experienced techs. Dan was great. He took care of the immediate problem and alerted me to an issue that could cause problems in the future. Black Diamond has the best customer service. I received a call that he was on his way and the name of my tech.
raudell is always wonderful. Helpful, professional.
CINDY - McHenry, IL
Yuriy - McHenry, IL
We had huge plumbing and electrical problems.Someone suggested us to call at Black Diamond .We were so happy we did.Very professional and nice workers.Thank you Chase and Tim ! Both was great!!!
Carol - McHenry, IL
Black Diamond calls ahead and gives the name of the tech. Keo arrived within the first 10 minutes of my scheduled appointment even though the weather was bad. He used covers for his shoes. He was polite and explained about a worn part that needed replacing. Great Service as always.
Everything went great!
Karen - McHenry, IL
Matt from Black Diamond arrived on time, quickly determined what the problem was, and fixed the issue. I was very pleased!
Jennifer - McHenry, IL
Melissa - McHenry, IL
Most professional Company Every!
BRIAN - McHenry, IL
It was our first time using Black Diamond . Luis was very professional and worked exceptionally well. He was very knowledgeable and explained everything on how his work was to do be profromed . I highly recommending using BD for all your homes needs. I will be calling them without a doubt in the future if need be. Thank you BD!!! Brian S Michael
Great customer service
Carla - McHenry, IL
Jesus and his supervisor went way above and beyond to handle a complicated situation.
Arlene - McHenry, IL
Jesus was very knowledgeable, courteous and polite . He explained everything fully and worked very fast. I feel he went beyond what was required to help determine some of the problems I encounter. The pricing appears to be competitive and I was very pleased with how quickly I was able to get an appointment.
Black Diamond Provided Great Service
Tom - McHenry, IL
Jesus and Tony did an excellent job of replacing our old water heater which was leaking out the bottom. They were courteous and professional in their work. Jesus answered all of our questions. They worked quickly and efficiently and left the area clean at the end of the job.
found problem in 30 minutes and repaired.
Sharon - McHenry, IL
Ground Hog Damage
C - McHenry, IL
Always a pleasure!
Jessica - McHenry, IL
Black Diamond is always professional, courteous, and efficient whenever they come to our home for service. We have used Black Diamond for plumbing and electrical and every experience is great. My last call with Jesus was very pleasant, as usual! The prices are fair and scheduling is amazing! I usually get an appointment next day if requested which from my past experiences with other companies is unheard of. It is nice to know that after hour services are available in the event of an emergency as well. If you are looking for a reliable company that provides great customer service, call Black Diamond.
TJ - McHenry, IL
Called Black Diamond and they were at the house in 30 minutes. Our electrician was professional and great to work with. I would recommend Black Diamond to anyone looking for electrical work.
Great Service for 5 yrs
Sean - McHenry, IL
We have been members of the Black Diamond Crystal Service Agreement for 5 years. They come and service our HVAC twice a year as part of the agreement. Plus we get discounted prices if parts are required. And 24 hour / 365 day service availability at a very reasonable price. Who could ask for more!
Water lines re pipe
Sump pump not working
Water heater flush
Customer needs a battery backup system
Sewer repair and replacing outside hosebib
Main shut off valves.
Sump pump replacement
(3) Compartment sink sprayer is leaking
Toilet is backing up