See our McHenry customer reviews below
for McHenry, IL
Yuriy - McHenry, IL
We had huge plumbing and electrical problems.Someone suggested us to call at Black Diamond .We were so happy we did.Very professional and nice workers.Thank you Chase and Tim ! Both was great!!!
Carol - McHenry, IL
Black Diamond calls ahead and gives the name of the tech. Keo arrived within the first 10 minutes of my scheduled appointment even though the weather was bad. He used covers for his shoes. He was polite and explained about a worn part that needed replacing. Great Service as always.
Everything went great!
Karen - McHenry, IL
Matt from Black Diamond arrived on time, quickly determined what the problem was, and fixed the issue. I was very pleased!
Jennifer - McHenry, IL
Melissa - McHenry, IL
Most professional Company Every!
BRIAN - McHenry, IL
It was our first time using Black Diamond . Luis was very professional and worked exceptionally well. He was very knowledgeable and explained everything on how his work was to do be profromed . I highly recommending using BD for all your homes needs. I will be calling them without a doubt in the future if need be. Thank you BD!!! Brian S Michael
Great customer service
Carla - McHenry, IL
Jesus and his supervisor went way above and beyond to handle a complicated situation.
Arlene - McHenry, IL
Jesus was very knowledgeable, courteous and polite . He explained everything fully and worked very fast. I feel he went beyond what was required to help determine some of the problems I encounter. The pricing appears to be competitive and I was very pleased with how quickly I was able to get an appointment.
Black Diamond Provided Great Service
Tom - McHenry, IL
Jesus and Tony did an excellent job of replacing our old water heater which was leaking out the bottom. They were courteous and professional in their work. Jesus answered all of our questions. They worked quickly and efficiently and left the area clean at the end of the job.
found problem in 30 minutes and repaired.
Sharon - McHenry, IL
Ground Hog Damage
C - McHenry, IL
Always a pleasure!
Jessica - McHenry, IL
Black Diamond is always professional, courteous, and efficient whenever they come to our home for service. We have used Black Diamond for plumbing and electrical and every experience is great. My last call with Jesus was very pleasant, as usual! The prices are fair and scheduling is amazing! I usually get an appointment next day if requested which from my past experiences with other companies is unheard of. It is nice to know that after hour services are available in the event of an emergency as well. If you are looking for a reliable company that provides great customer service, call Black Diamond.
TJ - McHenry, IL
Called Black Diamond and they were at the house in 30 minutes. Our electrician was professional and great to work with. I would recommend Black Diamond to anyone looking for electrical work.
Great Service for 5 yrs
Sean - McHenry, IL
We have been members of the Black Diamond Crystal Service Agreement for 5 years. They come and service our HVAC twice a year as part of the agreement. Plus we get discounted prices if parts are required. And 24 hour / 365 day service availability at a very reasonable price. Who could ask for more!
Mary - McHenry, IL
Good service & good personality
Professional courteous service
Saundra - McHenry, IL
Rick was great!. Informative, professional, very pleasant to work with.
Great service once again!
Joyce - McHenry, IL
Jarrad and Ricky the super hero duo! Professional friendly great work! If you want the job correct he first time Black Diamond is your company! Thanks again!
Garcia - McHenry, IL
Great service !
DEBRA - McHenry, IL
Black Diamond takes great care of all of our Properties across the McHenry Area!
Cliff - McHenry, IL
We use Black Diamond for all of our Rental Properties (plumbing, electical, and HVAC) all across the McHenry, IL Area and have always had excellent service, quick response and repair times, professional and highly skilled employees. This week we have had two projects that were successfully completed. One was an AC hookup by Tim M. and the other was full replacement of an old glass fuse box to a full 100 amp modem breaker system that was completed by Tim W. I want to give a big “Thank you” to both Tim M. and Tim W. for doing an excellent job on our properties and I enjoyed working with both of them. I highly recommend working with Black Diamond and look forward to working with them in the near future.
Ejector pump is not working
Replaced ballast lamps and a flourescent socket.
Ridding sewer line
Per customer water heater is leaking
Water heater is leaking
Shower valve issues
Clogged kitchen sink
Clogged kitchen sink.
Excavation for a septic line repair
Sewer back up
Toilet handle is broken