HVAC, Plumbing & Electrical in Lake Zurich, IL
See our Lake Zurich customer reviews below
Testimonials from Lake Zurich
Keo did the annual check up on my furnace. He was very polite and did a thorough job. I would recommend both Keo and Black Diamond to others
Once again - impressed with the service received. Great effort to coordinate service with other serviceman Josh Taylor to address the problem and complete the work on a Sunday. Took the time to explain the problem and explain the work to be done. Very professional.
Great coordination with your customer service and other serviceman Nick Borre to complete the work required in such a timely manner. Very professional and took time to explain the issues and what work was needed to correct the problem.
James was knowledgeable and offered a number of solutions. He worked quickly and efficiently as well.
The service by Raudel Serna was excellent. I would recommend him and ask for his assistance in the future.
What a joy to find such a responsive company with great people. Chris was knowledgeable and helpful; he went beyond just providing the requested service, identifying a potential future problem for us.
My experience with Black Diamond for plumbing needs continues to exceed expectations. The people who have come to install or repair have been polite, efficient and attentive to details.
Alexander Lester and Brian arrived as scheduled. Very impressed again with their professionalism, courtesy and consideration. Explained the process and answered my questions in detailed. Would highly recommend.
Alexander Lester and Brian arrived as scheduled for duct cleaning. They took time to review the overall layout and explain the process and anticipated time frame. Very profession and courteous and completed the work sooner than anticipated.
So pleased with the overall experience. Arrived as scheduled and got the work done in a timely manner. Reviewed the completed work and answered my questions. Very professional - highly recommend them.
Tim Martin provided cost for furnace replacement which was very detailed in reviewing available options and offering educational information which was very helpful determining our selection.
Black Diamond continues to impress. Those that take the service request are detail oriented and have great follow up to advice of scheduled arrival time. Nick was great - took the time to listen to the issues we were having - and was able to find the problem and fix it in a timely manner. Am very impressed by the courtesy and professionalism extended. No hesitation in referring others to Black Diamond.
Thank you for once again exceeding my expectations