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HVAC, Plumbing & Electrical in Lake in the Hills, IL

See our Lake in the Hills customer reviews below

Local Reviews
for Lake in the Hills, IL

Rated 4.9 out of 5 stars based on 256 customer reviews

Map of Lake in the Hills, IL

Great service





Map of Lake in the Hills, IL

Will use them again




He was on time. He was very helpful. Explained everything. He was done in an hour I would use them again. Great pricing


Map of Lake in the Hills, IL

Awesome




Awesome


Map of Lake in the Hills, IL

Pricing too high




Pricing was ridiculous but was in a time crunch so opted to pay enormous price for the work. Will not do this again.


Map of Lake in the Hills, IL

Great Work, very Professional




The team was on time and have done a very good job, also gave expert advice and sent the before and after pictures


Map of Lake in the Hills, IL

Great service





Map of Lake in the Hills, IL

Great Service. Very Kind. Helpful





Map of Lake in the Hills, IL

Great Service




BD service people are always clean!


Map of Lake in the Hills, IL

Great Service




We found our hot water heater leaking on a Sunday. We called for help at 11:30 am and the new replacement was up and running by 3:30 pm. Our technician, Josh was extremely helpful and friendly.


Map of Lake in the Hills, IL

Great service. Luis is very competent and efficient. Good man.




Luis did a great job and was very helpful. We appreciate his ability to help us with his professional knowledge. That is why we always call Black Diamond for our plumbing, heating and air conditioning needs. Thank you, Luis.


Great service.




Well done Black diamond


Friendly and courteous




Tim and Jim were the best... electrician and plumber... great work...explained quotes thoroughly... jobs well done... very satisfied


Fast response, but not clear with fees being waved




There is a trip fee charged. Trip fee changes if it is after hours or weekend. They wont make it clear if the whole trip fee is waived if you decide to do the service. Be careful. Fee is split in 2. First 79$ + 95$ (after hours/wknd). Only first fee is waived. They won't be clear. You would assume that the whole "trip fee" is waived regardless if is after-hours, but nope.


Response from Black Diamond:

Hi Oscar. We're sorry you're still confused about this. We reviewed your call recordings several times to make sure that we were as clear as possible with you on the phone, and we feel that we were. We'll review this again with our scheduling department, but we absolutely did not intend to confuse you and we think we did a pretty good job of explaining it. We're sorry you are disappointed to pay the $95 fee for having us come out afterhours.


Excellent service




The service technician was excellent


Great service, very professional and detailed.





Great




Great


Furnace replacement




Tim and Rodolfo arrived punctually and completed the job efficiently. They were friendly and professional, and did a beautiful job. Highly recommend Black Diamond.


Emergency service




My furnace decided to die on a Sunday evening. Received professional service quickly and efficiently!


Great Service, quick response





The service tech. Raudel provided quality professional and knowlegable service.





Jack L.

Jack L.

Plumbing issues

Near Cunat Ct, Lake in the Hills, IL 60156
Tim M.

Tim M.

Furnace estimate

Near Impressions Dr, Lake in the Hills, IL 60156
Dave K.

Dave K.

Installing angle stop for humidifier

Near Crofton Ct, Lake in the Hills, IL 60156
Daniel B.

Daniel B.

Fan installation

Near Galway Dr, Lake in the Hills, IL 60156
Luis E.

Luis E.

Water leak.

Near Joseph St, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Per manager needs water lines kook up to kitchen sink

Near Pyott Rd, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Sump motor won’t stop running

Near Coyote Lakes Cir, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Per customer pvc pipe is disconnected from sump pump

Near Peartree Dr, Lake in the Hills, IL 60156
Jack L.

Jack L.

Plumbing issues

Near Mayberry Ct, Lake in the Hills, IL 60156
Jack L.

Jack L.

Plumbing issues

Near Ronan Dr, Lake in the Hills, IL 60156
Jack L.

Jack L.

Faucet install

Near Heartland Gate, Lake in the Hills, IL 60156
Jack L.

Jack L.

Water issues

Near Heartland Gate, Lake in the Hills, IL 60156
Jack L.

Jack L.

Sump pump issues

Near Walnut Grove Ct, Lake in the Hills, IL 60156
Gerad A.

Gerad A.

Outlets

Near Heartland Gate, Lake in the Hills, IL 60156
Daniel B.

Daniel B.

Electrical repair

Near Heron Ct, Lake in the Hills, IL 60156
Jack L.

Jack L.

Plumbing issues

Near Danbury Ct, Lake in the Hills, IL 60156
Jack L.

Jack L.

Drain issues

Near Honeymoon Ridge, Lake in the Hills, IL 60156
DOUG R.

DOUG R.

Garage outlet, basement lights

Near McKenzie Dr, Lake in the Hills, IL 60156
Jack L.

Jack L.

Plumbing issues

Near Village Creek Dr, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Water leaking when they drain dishwasher

Near Lake in the Hills, IL 60156
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