HVAC, Plumbing & Electrical in Lake in the Hills, IL
See our Lake in the Hills customer reviews below
for Lake in the Hills, IL
PATTY - Lake in the Hills, IL
Nick is always prompt, polite and knowledgeable about the service performed.
Always happy with Black Diamond
Patricia - Lake in the Hills, IL
At a most inconvenient time, I had an issue in my home which needed to be resolved in short time. Chris came out, analyzed the issue, told me the fix, quoted me the reasonable price for the fix and in short order fixed the problem. He stayed until Nicor could come out and verify everything was working that he fixed. So grateful for his excellent service. He made a very stressful day end up on a good note.
E - Lake in the Hills, IL
Juan assessed our ejector pump and fixed what needed to be fixing without just throwing in the towel and saying that we needed to replace the whole thing. Thanks for the honesty.
Courteous, friendly, quick service
Dan - Lake in the Hills, IL
Tim was professional, courteous, friendly and resolved my problem quickly. I was very happy with his service and he did a great job representing your company. I would highly recommend Tim to anyone who needs hvac service.
Craig - Lake in the Hills, IL
Great Service and Awesome Price
Loretta - Lake in the Hills, IL
I have had Black Diamond out twice this month for work and each time has been wonderful! Caleb did a great job going over each repair item that needed to be done and there was no hidden costs. They do not try to sell you what you don't need/ They have flat rates and the price quoted is what you pay. Caleb and Jesus did a wonderful job with the plumbing and they cleaned up after themselves. They were very professional and kind. Since I had a wonderful experience wiith Black Diamond, I decided to call for some electrical work. Josh came out. Again, he went over what needed to be done and gave me a fair quote. He didn't try to sell me something I didn't want or need. I look forward to haveing this work done. Appointments were easy to make and I was able to get a day and time that worked for me and quickly.
They were wonderful!!
Judy - Lake in the Hills, IL
Great service. The plumbers are excellent. Richard Cynova and Brian are great.
George - Lake in the Hills, IL
Richard Cynova and Brian are very professional and excellent at their work. They are very hardworking and helpful. My thanks to them both.
DerbyLady - Lake in the Hills, IL
We called Black Diamond b/c we hear their commercials on WBBM radio! They let us know when they could be out to do some post-thunderstorm electrical work. They set a time and called prior to arrival. The Black Diamond Electrician was prompt, polite and explained the work he was going to do and gave us a quote. We gave him the go ahead and the work was completed efficiently and quickly. We are very happy and will definitely call them again for repairs and recommend Black Diamond.
Roger - Lake in the Hills, IL
BD techs are always polite, clean and knowledgeable.
On Time, Informative, Thorough
Joanne - Lake in the Hills, IL
Dave did a great job on my water heater replacement. He assessed the situation, explained everything that needed to be done and when he ran into a bit of a snafu, explained that issue to me as well. He even removed the old water softener equipment from the utility closet that was not longer functioning. Always reliable. Always on time. Always informative. Great customer service and great work!
Dorothy - Lake in the Hills, IL
We had some water back up in our basement late in the night. Earlier I saw a Black Diamond truck in the day. We called them hoping they could help with our emergency. They took our information and within an hour we had Jim Alexander at out our door. He explained everything to us and told us what we our options were. He had the part in stock and was able to install it that night. He was sped fast in his work adn took pictures of the great job he did. At the end we asked about any discounts, he was more accepting than expected. We thought he did a OUTSTANDING job! He was a great tech and knew his craft. Much appreciative of the his work and will look for Black Diamond for any future problems that come along.
CHUCK - Lake in the Hills, IL
David - Lake in the Hills, IL
Good Service with a friendly and knowledgeable technician.
Brad - Lake in the Hills, IL
Raudel did a great job, and was very informative about what he was doing, and why.
DAVID - Lake in the Hills, IL
I thought the cost was high, but Raudel worked over two and a half hours to solve the problem so I think I got my moneys worth.
Steve - Lake in the Hills, IL
Water Heater Install
John - Lake in the Hills, IL
As always tech was efficient, courteous and explained everything
Great service. Came out when expected
KEN - Lake in the Hills, IL
John - Lake in the Hills, IL
As usual the tech was on time, explained the repairs need and the cost, then completed the work quickly
New water heater
Power rodded main sewer line
Bath fan, lighting, smoke detector install
Water heater installed wrong
Bath exhaust fan
No hot water
Tub&shower valve install
AIR CONDITIONING CLEAN AND CHECK AND WATER HEATER FLUSH
AC clean and check
New toilet seats
Fixing toilet leak
Hung rope lights
Installed customer supplied shower cartridge
Shower valve not working
Gas line repipe
Water leaking from 1st floor into the basement
String light install
Re-sealed ejector pit