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Black Diamond Rated 4.9 out of 5 stars based on 5413 customer reviews
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HVAC, Plumbing & Electrical in Lake in the Hills, IL

See our Lake in the Hills customer reviews below

Local Reviews
for Lake in the Hills, IL

Black Diamond Rated 4.9 out of 5 stars based on 263 customer reviews

Map of Lake in the Hills, IL

Dave was absolutely fantastic!!




Review of Black Diamond

Great customer service from the first phone call. I have a business in CL and hear your commercials on Star 105. Everything you advertise is spot on!


Map of Lake in the Hills, IL

Consistently good




Review of Black Diamond

Black Diamond has been my go-to for HVAC services for years. Very satisfied.


Map of Lake in the Hills, IL

Great service




Review of Black Diamond

Knowledgeable, friendly, and does a great job! Will definitely use again !


Map of Lake in the Hills, IL

GREAT RESPONSE TIME AND SERVICE




Review of Black Diamond

David did a fantastic job.


Map of Lake in the Hills, IL

Absolutely Perfect




Review of Black Diamond

You guys did a great job! This was a lot of work but you guys tackled it!


Map of Lake in the Hills, IL

Great Service. From the initial Call to the completed job !




Review of Black Diamond

Black Diamond and Dave provide excellent service. Quality Workmanship and explained every detail from start to finish...


Map of Lake in the Hills, IL

Impressed




Review of Black Diamond

I was very impressed with the staff and Black Diamond. Had several issues with a furnace install and they stuck with it til all issues resolved. Kyle, Alex, Oscar, and all the rest I dealt with were very pleasant and patient and took care of any and all issues. They were neat, and cleaned up after the jobs were done. Will for sure use them again. CLH


Map of Lake in the Hills, IL

Great service




Review of Black Diamond


Map of Lake in the Hills, IL

Will use them again




Review of Black Diamond

He was on time. He was very helpful. Explained everything. He was done in an hour I would use them again. Great pricing


Map of Lake in the Hills, IL

Awesome




Review of Black Diamond

Awesome


Pricing too high




Review of Black Diamond

Pricing was ridiculous but was in a time crunch so opted to pay enormous price for the work. Will not do this again.


Great Work, very Professional




Review of Black Diamond

The team was on time and have done a very good job, also gave expert advice and sent the before and after pictures


Great service




Review of Black Diamond


Great Service. Very Kind. Helpful




Review of Black Diamond


Great Service




Review of Black Diamond

BD service people are always clean!


Great Service




Review of Black Diamond

We found our hot water heater leaking on a Sunday. We called for help at 11:30 am and the new replacement was up and running by 3:30 pm. Our technician, Josh was extremely helpful and friendly.


Great service. Luis is very competent and efficient. Good man.




Review of Black Diamond

Luis did a great job and was very helpful. We appreciate his ability to help us with his professional knowledge. That is why we always call Black Diamond for our plumbing, heating and air conditioning needs. Thank you, Luis.


Great service.




Review of Black Diamond

Well done Black diamond


Friendly and courteous




Review of Black Diamond

Tim and Jim were the best... electrician and plumber... great work...explained quotes thoroughly... jobs well done... very satisfied


Fast response, but not clear with fees being waved




Review of Black Diamond

There is a trip fee charged. Trip fee changes if it is after hours or weekend. They wont make it clear if the whole trip fee is waived if you decide to do the service. Be careful. Fee is split in 2. First 79$ + 95$ (after hours/wknd). Only first fee is waived. They won't be clear. You would assume that the whole "trip fee" is waived regardless if is after-hours, but nope.


Response from Black Diamond:

Hi Oscar. We're sorry you're still confused about this. We reviewed your call recordings several times to make sure that we were as clear as possible with you on the phone, and we feel that we were. We'll review this again with our scheduling department, but we absolutely did not intend to confuse you and we think we did a pretty good job of explaining it. We're sorry you are disappointed to pay the $95 fee for having us come out afterhours.


Luis E.

Luis E.

Water leak.

Near Woody Way, Lake in the Hills, IL 60156
Luis E.

Luis E.

Sump pump gas line.

Near Coyote Lakes Cir, Lake in the Hills, IL 60156
Luis E.

Luis E.

WATER HEATER

Near Greenbrier Ct, Lake in the Hills, IL 60156
Dave K.

Dave K.

Replacing water heater

Near Foxfield Ln, Lake in the Hills, IL 60156
Luis E.

Luis E.

Water leak.

Near Horizon Ridge, Lake in the Hills, IL 60156
Luis E.

Luis E.

Gas line.

Near Anderson Dr, Lake in the Hills, IL 60156
Christian V.

Christian V.

AC check

Near Daybreak Dr, Lake in the Hills, IL 60156
Nick  C.

Nick C.

Air conditioning maintenance check and repair

Near Barharbor Ct, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Garbage disposal is leaking

Near Baldwin Ln, Lake in the Hills, IL 60156
Daniel B.

Daniel B.

Miscellaneous electrical

Near Briarcliff Ln, Lake in the Hills, IL 60156
Keo V.

Keo V.

Ac check up

Near Coyote Lakes Cir, Lake in the Hills, IL 60156
Dave K.

Dave K.

Ejector pump not working. Water leak

Near Red Oak Ct, Lake in the Hills, IL 60156
Daniel B.

Daniel B.

Breaker tripping

Near Melbourne Ln, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Clogged kitchen sink

Near Coyote Lakes Cir, Lake in the Hills, IL 60156
Jorge S.

Jorge S.

Battery back up system install.

Near Windermere Way, Lake in the Hills, IL 60156
Luis E.

Luis E.

Sink clogged

Near Walnut Grove Ct, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Valves are leaking under kitchen sink

Near Peartree Dr, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Water line in the laundry room is leaking

Near Mesa Dr, Lake in the Hills, IL 60156
Raudel S.

Raudel S.

Customer needs kitchen sink re-piping

Near Barbara St, Lake in the Hills, IL 60156
Dave K.

Dave K.

Water heater not working

Near S Annandale Dr, Lake in the Hills, IL 60156
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