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HVAC, Plumbing & Electrical in Hoffman Estates

See our Hoffman Estates customer reviews below

Local Reviews
for Hoffman Estates, IL

Rated 4.9 out of 5 stars based on 48 customer reviews

Map of Hoffman Estates, IL

Wonderful quick service




Clay and Mike were out in the morning to service my humidifier. They we both courteous, neat, professional and completely accurate in diagnosing and repairing the problem. Thank you again Black Diamond!


Map of Hoffman Estates, IL

Great job. Very knowledgeable.




Enjoyed having Jose work his knowledge of plumbing. He knows so much. Thanks. Will have him back if needed.


Map of Hoffman Estates, IL

Great Service, repetible




Jesus and Jose came by today to put in a new sump pump, fixed a toilet, and put in a new faucet. Excellent work. Friendly, very good workers. Would hire them again if needed. Thanks


Map of Hoffman Estates, IL

Great service. Considerate. Respectful.




I like how they call before coming. Great job performance. In and out promptly. Friendly. Very satisfied!!


Map of Hoffman Estates, IL

Annual service inspection




Experienced technician. I also asked him to see if he could repair the humidifier but it was not economical to do so for a furnace this old. That caused the service price to go up but not by an unreasonable amount


Map of Hoffman Estates, IL

Quick Response Time, Very Thorough!




I called to diagnose what I thought was a water leak with air conditioner. Nick the tech was so thorough, checking the entire system only to find it was a hole in my sump pump hose. He was super nice, he call to have a plumbing tech come give us a quote on a new sump pump. Every thing squared away in one day at a nice price! Super happy with the service. Thanks!


Map of Hoffman Estates, IL

Super service!!!




Black Diamond and Clay came through exactly as expected. They called in advance to let me know they were on the way. Clay is so professional, so thorough, so polite. What a wonderful experience! The problem was taken care of immediately. I will always continue to contact Black Diamond for all of my needs. Clay is a representative that gives Black Diamond such a good reputation.


Map of Hoffman Estates, IL

Fantastic Service as Always




Black diamond comes through again with another great job. Professional, on time and the complete job done quickly and correctly..


Map of Hoffman Estates, IL

Job Well done.





Map of Hoffman Estates, IL

Electrical Work




This is the 2nd time I have used BD and I have to say I have been most impressed with the people that have come out to do the work. They are extremely punctual and very professional. The company as a whole is extremely good with their communication and the prices are given right up front. All in all I would definitely recommend this company.


Excellent Service




I have been a Black Diamond Customer for a few years, and have always had wonderful experiences. The people who answer the phone are polite, and very accommodating when scheduling appointments. The plumbers and electricians who have come to my home are great. They explain what needs to be done and why, and they are always clean and courteous. The pricing is straightforward and there have never been hidden charges or surprises. The workmanship is great, and I have never needed anything redone. I am a very happy customer.


Great service by Nick




Nick was prompt, thorough, and explained things every step of the way.


GREAT service from Rick!!




Rick is professional, friendly, and talented!


Unexpected plumbing issue




While here to perform a backflow certificaton, Jose noticed a water leak. The leak was traced back to my bathroom on the main floor. Without his perception of the surroundings, I would still have a leaking toilet and soon have to replace far more than just a toilet fitting! Thanks!


Amazing Service




Calling a plumber at nearly midnight is never enjoyable. Chris was there within an hour as promised by the dispatch. He was easy going and helped to lighten the mood. He was upfront about what was wrong, how it could and should be addressed as well as options. I am very appreciative for his help. Mind you I called at least 3 other places and they were not only the fastest to answer/call back (if they did) but arrive and fix the problem as promised. He was cheery and never made me feel like a I was an inconvenience even though he was there for nearly an hour and a half. I will continue to use Black Diamond and refer them continuously.


Great service and came when we needed them.




Very happy with service


Generator tune up




The entire Black Diamond experience has been great! Black Diamond contacted me in advance to advise me that the technician was on his way. Ruger was extremely polite, professional, and knowledgeable. He explained what was involved in the service. Thank you Black Diamond!


Great Service!!




Ryan did a great job- I recommend this company- on time, precall with ETA, no issues


Excellent Service




The entire experience was wonderful and flawless. I was notified that the technician was on the way. When Jared arrived he was friendly, professional, knowledgeable. I feel very confident with Black Diamond's wonderful service.


Great Service




Jose was very helpful and left the work area in perfect condition.


Jack L.

Jack L.

Plumbing issues

Near Darien Ct, Hoffman Estates, IL 60169
Luis E.

Luis E.

Toilet not working

Near Larchmont Rd, Hoffman Estates, IL 60169
Aaron K.

Aaron K.

Water heater issue

Near Oak Knoll Ln, Hoffman Estates, IL 60192
Raudel S.

Raudel S.

Per customer copper pipe in the basement cracked

Near Essex Dr, Hoffman Estates, IL 60192
Dave K.

Dave K.

Water leak

Near W Palatine Rd, Hoffman Estates, IL 60192
Aaron K.

Aaron K.

Concern call

Near Oak Knoll Ln, Hoffman Estates, IL 60192
Aaron K.

Aaron K.

No hot water

Near Huntington Blvd, Hoffman Estates, IL 60169
Aaron K.

Aaron K.

Concern call.

Near Oak Knoll Ln, Hoffman Estates, IL 60192
JOSE M.

JOSE M.

I’m working on water heater

Near Canterbury Ln, Hoffman Estates, IL 60192
Keith H.

Keith H.

Furnace not heating

Near Sessions Walk, Hoffman Estates, IL 60169
Dan C.

Dan C.

Toilet is not flushing.

Near Nottingham Ln, Hoffman Estates, IL 60169
Keith H.

Keith H.

Furnace not working

Near Fox Path Ln, Hoffman Estates, IL 60192
Mario A.

Mario A.

Sewer repair

Near Downing Dr, Hoffman Estates, IL 60192
Mario A.

Mario A.

Sewer repair

Near W Sturbridge Dr, Hoffman Estates, IL 60192
Keith H.

Keith H.

Replace heat exchanger on rooftop

Near Williamsburg Dr, Hoffman Estates, IL 60169
Clay C.

Clay C.

Humidifier repair

Near Crimson Dr, Hoffman Estates, IL 60192
Keith H.

Keith H.

Furnace not heating

Near Georgetown Ln, Hoffman Estates, IL 60169
Luis E.

Luis E.

Broken pipe

Near Atlantic Ave, Hoffman Estates, IL 60169
JOSE M.

JOSE M.

Installing a new battery back up system

Near Opal Dr, Hoffman Estates, IL 60192
Jesus G.

Jesus G.

Kitchen faucet toilet repair and battery back up system

Near Opal Dr, Hoffman Estates, IL 60192
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