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HVAC, Plumbing & Electrical in Gurnee, IL

See our Gurnee customer reviews below

Local Reviews
for Gurnee, IL

Rated 4.9 out of 5 stars based on 14 customer reviews

Map of Gurnee, IL

Technician arrived promptly and completed service timely, and answered all concerns




highly recommended


Map of Gurnee, IL

Great service.




Mr. Serna did a fantastic job and seemingly he did all he could for what he was up against. I was thankful that he was able to come as quickly as he did.


Map of Gurnee, IL

great service





Map of Gurnee, IL

Job well done




Called on a Saturday (emergency) - tech Jorge Serna - was there in a couple of hours of the call, Mick sooner than they thought he could be. Did a great job. Got the water heater up and running pronto! Would highly recommend this company!


Map of Gurnee, IL

great service when my furnace was out in winter!




excellent service when my furnace went out in winter. replacement parts quickly received and installed quickly.


Map of Gurnee, IL

Excellent as always!




Honest folks that always do a great job. Our family will always call on Black Diamond when the need arises. Great people, great work, great company!


Map of Gurnee, IL

Fast service




Fast prompt service however pricing is inflated and breakdown of cost is not provided just overall total cost. Very expensive won't use again 🙁


Map of Gurnee, IL

Service is excellant




Black Diamond employees are respectful and dilegant at getting the job done timely.


Map of Gurnee, IL

Great Service




Jeremy did an outstanding job. Fast and efficient, he definitely was a polished professional. I had received a very low bid from a competitor plumber and Jeremy negotiated the price down for me and ultimately I believe he gave me the best price he was authorized to give. While still slightly higher than the other phone bid, he more than made up for it with his professionalism and great service. He left the 3 rooms he worked in spotless and the work was perfect!!


Map of Gurnee, IL

Great service and honest answers




Would definitely use them again


Excellent presentation




Ryan is very knowledgeable as well as professional. I will use his presentation as a template interviewing other companies. But the odds are in Black Diamonds favor.


Replaced Sump Pump




Luis was very friendly and helpful when he replaced a sump pump for me. He went above and beyond as he helped me take care of the excess water built up by the pump failure.


Great Experience




Rick did a fantastic job rewiring a switch and installing a box for a bathroom vanity light. He was efficient and the work was very clean. I would recommend Rick and Black Diamond for any electrical needs.


Great service




Rick did a great job on our pool electrical work. Very professional and courteous.


Juan M.

Juan M.

Plumbing issue

Near Fieldstone Dr, Gurnee, IL 60031
Luis E.

Luis E.

Guard missing on toilet.

Near Grand Ave, Gurnee, IL 60031
Luis E.

Luis E.

Clogged drain

Near N Oak Knoll Cir, Gurnee, IL 60031
Dan C.

Dan C.

Needs sump pump and kitchen faucet installed.

Near Indian Trail Rd, Gurnee, IL 60031
Keith H.

Keith H.

Not cooling properly upstairs

Near Tanglewood Dr, Gurnee, IL 60031
Keith H.

Keith H.

Near Tanglewood Dr, Gurnee, IL 60031
Ross B.

Ross B.

Branch line rodding

Near Grand Ave, Gurnee, IL 60031
Zaim M.

Zaim M.

Needs mainline rodded

Near N Grandwood Dr, Gurnee, IL 60031
Jesus G.

Jesus G.

Back up system

Near Homestead Rd, Gurnee, IL 60031
Dave K.

Dave K.

Sump pump failed.

Near Hawk Ct, Gurnee, IL 60031
Raudel S.

Raudel S.

Sump pump fail

Near N Oak Knoll Cir, Gurnee, IL 60031
JOSE M.

JOSE M.

I'm rodding a main line

Near Hunt Club Rd, Gurnee, IL 60031
Luis E.

Luis E.

Water heater

Near Gurnee Mills Cir E, Gurnee, IL 60031
Matthew V.

Matthew V.

Replaced bad ballast.

Near Grand Ave, Gurnee, IL 60031
Nick  C.

Nick C.

Water heater flush

Near W Meadow Ln, Gurnee, IL 60031
Jorge S.

Jorge S.

WATER HEATER LEAKING

Near O'Plaine Rd, Gurnee, IL 60031
Jesus G.

Jesus G.

Rene's bathtub and install shower

Near N Oak Knoll Cir, Gurnee, IL 60031
Dave K.

Dave K.

Removing bathtub and installing shower.

Near N Oak Knoll Cir, Gurnee, IL 60031
Raudel S.

Raudel S.

Sewer backup in laundry room

Near W Meadow Ln, Gurnee, IL 60031
JOSE M.

JOSE M.

I'm rodding a branch line

Near Grand Ave, Gurnee, IL 60031
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