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HVAC, Plumbing & Electrical in Gurnee, IL

See our Gurnee customer reviews below

Local Reviews
for Gurnee, IL

Rated 4.9 out of 5 stars based on 17 customer reviews

Map of Gurnee, IL

Great Service, friendly, knowledgeable and professional!





Map of Gurnee, IL

Very satisfied with the price and service




Black Diamond's price was lower than a competitor and the representative was very thorough, personal, and professional. I will utilize Black Diamond's services as the need arises. It was also easy to make an appointment and the representative arrived on time.


Map of Gurnee, IL

Great service




Andrew was very pleasant and efficient. He was a great representative of Black Diamond.


Map of Gurnee, IL

Technician arrived promptly and completed service timely, and answered all concerns




highly recommended


Map of Gurnee, IL

Great service.




Mr. Serna did a fantastic job and seemingly he did all he could for what he was up against. I was thankful that he was able to come as quickly as he did.


Map of Gurnee, IL

great service





Map of Gurnee, IL

Job well done




Called on a Saturday (emergency) - tech Jorge Serna - was there in a couple of hours of the call, Mick sooner than they thought he could be. Did a great job. Got the water heater up and running pronto! Would highly recommend this company!


Map of Gurnee, IL

great service when my furnace was out in winter!




excellent service when my furnace went out in winter. replacement parts quickly received and installed quickly.


Map of Gurnee, IL

Excellent as always!




Honest folks that always do a great job. Our family will always call on Black Diamond when the need arises. Great people, great work, great company!


Map of Gurnee, IL

Fast service




Fast prompt service however pricing is inflated and breakdown of cost is not provided just overall total cost. Very expensive won't use again 🙁


Service is excellant




Black Diamond employees are respectful and dilegant at getting the job done timely.


Great Service




Jeremy did an outstanding job. Fast and efficient, he definitely was a polished professional. I had received a very low bid from a competitor plumber and Jeremy negotiated the price down for me and ultimately I believe he gave me the best price he was authorized to give. While still slightly higher than the other phone bid, he more than made up for it with his professionalism and great service. He left the 3 rooms he worked in spotless and the work was perfect!!


Great service and honest answers




Would definitely use them again


Excellent presentation




Ryan is very knowledgeable as well as professional. I will use his presentation as a template interviewing other companies. But the odds are in Black Diamonds favor.


Replaced Sump Pump




Luis was very friendly and helpful when he replaced a sump pump for me. He went above and beyond as he helped me take care of the excess water built up by the pump failure.


Great Experience




Rick did a fantastic job rewiring a switch and installing a box for a bathroom vanity light. He was efficient and the work was very clean. I would recommend Rick and Black Diamond for any electrical needs.


Great service




Rick did a great job on our pool electrical work. Very professional and courteous.


Dave K.

Dave K.

No hot water

Near County Hwy W16, Gurnee, IL 60031
Luis E.

Luis E.

No hot water.

Near Melody Rd, Gurnee, IL 60031
Alexander L.

Alexander L.

Air duct cleaning

Near Clarewood Ln, Gurnee, IL 60031
Raudel S.

Raudel S.

Replacing drain line

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Replacing drain line under counter top

Near County Hwy W16, Gurnee, IL 60031
Tim W.

Tim W.

Replaced breaker

Near Portsmouth Cir, Gurnee, IL 60031
Raudel S.

Raudel S.

Water leaking

Near County Hwy W16, Gurnee, IL 60031
Luis E.

Luis E.

Clogged toilet.

Near Grand Ave, Gurnee, IL 60031
Luis E.

Luis E.

No hot water

Near Northridge Dr, Gurnee, IL 60031
Raudel S.

Raudel S.

Per customer needs (2) customer Supplied faucet install

Near Vineyard Dr, Gurnee, IL 60031
Mario A.

Mario A.

Sewer repair

Near W Washington St, Gurnee, IL 60031
Mario A.

Mario A.

Sewer repair

Near W Washington St, Gurnee, IL 60031
Raudel S.

Raudel S.

Per customer needs sewer line rodded

Near Harper Ave, Gurnee, IL 60031
Juan M.

Juan M.

Installed new faucet

Near Milan Way, Gurnee, IL 60031
Juan M.

Juan M.

Replacing faucet

Near Milan Way, Gurnee, IL 60031
Luis E.

Luis E.

Clogged drain

Near Northridge Dr, Gurnee, IL 60031
Luis E.

Luis E.

Dual flush button

Near Grand Ave, Gurnee, IL 60031
James A.

James A.

Water leak

Near Hunt Club Rd, Gurnee, IL 60031
Raudel S.

Raudel S.

Floor drain are backing up

Near Grand Ave, Gurnee, IL 60031
Luis E.

Luis E.

Toilet not working

Near Grand Ave, Gurnee, IL 60031
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