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HVAC, Plumbing & Electrical in Gurnee, IL

See our Gurnee customer reviews below

Local Reviews
for Gurnee, IL

Rated 4.9 out of 5 stars based on 14 customer reviews

Map of Gurnee, IL

Technician arrived promptly and completed service timely, and answered all concerns




highly recommended


Map of Gurnee, IL

Great service.




Mr. Serna did a fantastic job and seemingly he did all he could for what he was up against. I was thankful that he was able to come as quickly as he did.


Map of Gurnee, IL

great service





Map of Gurnee, IL

Job well done




Called on a Saturday (emergency) - tech Jorge Serna - was there in a couple of hours of the call, Mick sooner than they thought he could be. Did a great job. Got the water heater up and running pronto! Would highly recommend this company!


Map of Gurnee, IL

great service when my furnace was out in winter!




excellent service when my furnace went out in winter. replacement parts quickly received and installed quickly.


Map of Gurnee, IL

Excellent as always!




Honest folks that always do a great job. Our family will always call on Black Diamond when the need arises. Great people, great work, great company!


Map of Gurnee, IL

Fast service




Fast prompt service however pricing is inflated and breakdown of cost is not provided just overall total cost. Very expensive won't use again 🙁


Map of Gurnee, IL

Service is excellant




Black Diamond employees are respectful and dilegant at getting the job done timely.


Map of Gurnee, IL

Great Service




Jeremy did an outstanding job. Fast and efficient, he definitely was a polished professional. I had received a very low bid from a competitor plumber and Jeremy negotiated the price down for me and ultimately I believe he gave me the best price he was authorized to give. While still slightly higher than the other phone bid, he more than made up for it with his professionalism and great service. He left the 3 rooms he worked in spotless and the work was perfect!!


Map of Gurnee, IL

Great service and honest answers




Would definitely use them again


Excellent presentation




Ryan is very knowledgeable as well as professional. I will use his presentation as a template interviewing other companies. But the odds are in Black Diamonds favor.


Replaced Sump Pump




Luis was very friendly and helpful when he replaced a sump pump for me. He went above and beyond as he helped me take care of the excess water built up by the pump failure.


Great Experience




Rick did a fantastic job rewiring a switch and installing a box for a bathroom vanity light. He was efficient and the work was very clean. I would recommend Rick and Black Diamond for any electrical needs.


Great service




Rick did a great job on our pool electrical work. Very professional and courteous.


Luis E.

Luis E.

Ejector pump

Near N Oak Knoll Cir, Gurnee, IL 60031
Oscar A.

Oscar A.

Near Woodbury Cir, Gurnee, IL 60031
Oscar A.

Oscar A.

Furnace clean and check,hvac

Near Woodbury Cir, Gurnee, IL 60031
Jack L.

Jack L.

Plumbing issues

Near Grand Ave, Gurnee, IL 60031
Ronald C.

Ronald C.

Air conditioner cleaning

Near Woodbury Cir, Gurnee, IL 60031
Caleb K.

Caleb K.

Water on floor

Near Grand Ave, Gurnee, IL 60031
Zaim M.

Zaim M.

Water fountain not working

Near Northridge Dr, Gurnee, IL 60031
Dave K.

Dave K.

Replacing faucet and other plumbing repairs

Near I-94, Gurnee, IL 60031
Luis E.

Luis E.

Clogged toilet & faucet leaking

Near Clem Dr, Gurnee, IL 60031
Luis E.

Luis E.

Broken handle.

Near Grand Ave, Gurnee, IL 60031
Michael B.

Michael B.

Water leak

Near Grand Ave, Gurnee, IL 60031
Dave K.

Dave K.

Clogged sink. No hot water.

Near Northridge Dr, Gurnee, IL 60031
Ryan M.

Ryan M.

Excavation for a sump pump discharge line

Near Karen Ln, Gurnee, IL 60031
Raudel S.

Raudel S.

Customer is interested in replacing 150 feet of sump pump drain line

Near N Oak Knoll Cir, Gurnee, IL 60031
Luis E.

Luis E.

Clogged toilet

Near Gurnee Mills Cir E, Gurnee, IL 60031
Raudel S.

Raudel S.

Water is leaking under bathroom sink

Near Indian Trail Rd, Gurnee, IL 60031
Dave K.

Dave K.

Video inspecting sewer system

Near S Greenleaf St, Gurnee, IL 60031
Luis E.

Luis E.

Water leak.

Near Northridge Dr, Gurnee, IL 60031
Dan C.

Dan C.

Sump pump alarm is going off.

Near Castlewood Ct, Gurnee, IL 60031
Luis E.

Luis E.

Sump pump

Near Vista Dr, Gurnee, IL 60031
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