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Black Diamond Rated 4.9 out of 5 stars based on 5410 customer reviews
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HVAC, Plumbing & Electrical in Gurnee, IL

See our Gurnee customer reviews below

Local Reviews
for Gurnee, IL

Black Diamond Rated 4.8 out of 5 stars based on 19 customer reviews

Map of Gurnee, IL

A pleasant experience with a top-notch company!




Review of Black Diamond

A Black Diamond commercial on WBBM reminded me to call for a non-emergency sewer issue, which we've encountered many times in our home of 44 years. Gracie and David K. were extremely good listeners as I described my problem, which was resolved in a professional manner within a few hours from my initial phone call. Well done......thank you!


Map of Gurnee, IL

Replacing a failed sump pump




Review of Black Diamond

Other than the promise of being there in 20 minutes but arriving in about 1 hour, the service from Jesus was outstanding. Professional, efficient and clean. Very impressive for 3am in the morning. Thanks


Map of Gurnee, IL

Great Service, friendly, knowledgeable and professional!




Review of Black Diamond


Map of Gurnee, IL

Very satisfied with the price and service




Review of Black Diamond

Black Diamond's price was lower than a competitor and the representative was very thorough, personal, and professional. I will utilize Black Diamond's services as the need arises. It was also easy to make an appointment and the representative arrived on time.


Map of Gurnee, IL

Great service




Review of Black Diamond

Andrew was very pleasant and efficient. He was a great representative of Black Diamond.


Map of Gurnee, IL

Technician arrived promptly and completed service timely, and answered all concerns




Review of Black Diamond

highly recommended


Map of Gurnee, IL

Great service.




Review of Black Diamond

Mr. Serna did a fantastic job and seemingly he did all he could for what he was up against. I was thankful that he was able to come as quickly as he did.


Map of Gurnee, IL

great service




Review of Black Diamond


Map of Gurnee, IL

Job well done




Review of Black Diamond

Called on a Saturday (emergency) - tech Jorge Serna - was there in a couple of hours of the call, Mick sooner than they thought he could be. Did a great job. Got the water heater up and running pronto! Would highly recommend this company!


Map of Gurnee, IL

great service when my furnace was out in winter!




Review of Black Diamond

excellent service when my furnace went out in winter. replacement parts quickly received and installed quickly.


Excellent as always!




Review of Black Diamond

Honest folks that always do a great job. Our family will always call on Black Diamond when the need arises. Great people, great work, great company!


Fast service




Review of Black Diamond

Fast prompt service however pricing is inflated and breakdown of cost is not provided just overall total cost. Very expensive won't use again 🙁


Service is excellant




Review of Black Diamond

Black Diamond employees are respectful and dilegant at getting the job done timely.


Great Service




Review of Black Diamond

Jeremy did an outstanding job. Fast and efficient, he definitely was a polished professional. I had received a very low bid from a competitor plumber and Jeremy negotiated the price down for me and ultimately I believe he gave me the best price he was authorized to give. While still slightly higher than the other phone bid, he more than made up for it with his professionalism and great service. He left the 3 rooms he worked in spotless and the work was perfect!!


Great service and honest answers




Review of Black Diamond

Would definitely use them again


Excellent presentation




Review of Black Diamond

Ryan is very knowledgeable as well as professional. I will use his presentation as a template interviewing other companies. But the odds are in Black Diamonds favor.


Replaced Sump Pump




Review of Black Diamond

Luis was very friendly and helpful when he replaced a sump pump for me. He went above and beyond as he helped me take care of the excess water built up by the pump failure.


Great Experience




Review of Black Diamond

Rick did a fantastic job rewiring a switch and installing a box for a bathroom vanity light. He was efficient and the work was very clean. I would recommend Rick and Black Diamond for any electrical needs.


Great service




Review of Black Diamond

Rick did a great job on our pool electrical work. Very professional and courteous.


Raudel S.

Raudel S.

Ejector pump issues

Near Bayswater Circle, Gurnee, IL 60031
Raudel S.

Raudel S.

Toilet is clogged

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Water it’s leaking

Near Nations Dr, Gurnee, IL 60031
Raudel S.

Raudel S.

Problems with external valve

Near Lake A22, Gurnee, IL 60031
Luis E.

Luis E.

Main line clogged

Near S 1st St, Gurnee, IL 60031
Raudel S.

Raudel S.

Mop sink is not draining

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Toilet are backing up

Near Grand Ave, Gurnee, IL 60031
Dave K.

Dave K.

Clogged drain.

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Sump pump failed

Near Congress Ct, Gurnee, IL 60031
Luis E.

Luis E.

Tankless

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Floor drain is clogged

Near Northridge Dr, Gurnee, IL 60031
Ryan M.

Ryan M.

Inside excavation for a plumbing repair

Near Grand Ave, Gurnee, IL 60031
Luis E.

Luis E.

Gas shut off valve

Near Rae Ln, Gurnee, IL 60031
Gerad A.

Gerad A.

Fan installed

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Kitchen sink is clogged

Near Darnell Ln, Gurnee, IL 60031
Raudel S.

Raudel S.

Women restroom toilet is clogged

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Floor drain is overflowing and toilets are backing up

Near Grand Ave, Gurnee, IL 60031
Luis E.

Luis E.

Leaking faucet

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Drain from ice machine is not draining

Near Northridge Dr, Gurnee, IL 60031
Luis E.

Luis E.

Toilet handle broke

Near Grand Ave, Gurnee, IL 60031
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