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HVAC, Plumbing & Electrical in Gurnee, IL

See our Gurnee customer reviews below

Local Reviews
for Gurnee, IL

Rated 4.8 out of 5 stars based on 18 customer reviews

Map of Gurnee, IL

Replacing a failed sump pump




Other than the promise of being there in 20 minutes but arriving in about 1 hour, the service from Jesus was outstanding. Professional, efficient and clean. Very impressive for 3am in the morning. Thanks


Map of Gurnee, IL

Great Service, friendly, knowledgeable and professional!





Map of Gurnee, IL

Very satisfied with the price and service




Black Diamond's price was lower than a competitor and the representative was very thorough, personal, and professional. I will utilize Black Diamond's services as the need arises. It was also easy to make an appointment and the representative arrived on time.


Map of Gurnee, IL

Great service




Andrew was very pleasant and efficient. He was a great representative of Black Diamond.


Map of Gurnee, IL

Technician arrived promptly and completed service timely, and answered all concerns




highly recommended


Map of Gurnee, IL

Great service.




Mr. Serna did a fantastic job and seemingly he did all he could for what he was up against. I was thankful that he was able to come as quickly as he did.


Map of Gurnee, IL

great service





Map of Gurnee, IL

Job well done




Called on a Saturday (emergency) - tech Jorge Serna - was there in a couple of hours of the call, Mick sooner than they thought he could be. Did a great job. Got the water heater up and running pronto! Would highly recommend this company!


Map of Gurnee, IL

great service when my furnace was out in winter!




excellent service when my furnace went out in winter. replacement parts quickly received and installed quickly.


Map of Gurnee, IL

Excellent as always!




Honest folks that always do a great job. Our family will always call on Black Diamond when the need arises. Great people, great work, great company!


Fast service




Fast prompt service however pricing is inflated and breakdown of cost is not provided just overall total cost. Very expensive won't use again 🙁


Service is excellant




Black Diamond employees are respectful and dilegant at getting the job done timely.


Great Service




Jeremy did an outstanding job. Fast and efficient, he definitely was a polished professional. I had received a very low bid from a competitor plumber and Jeremy negotiated the price down for me and ultimately I believe he gave me the best price he was authorized to give. While still slightly higher than the other phone bid, he more than made up for it with his professionalism and great service. He left the 3 rooms he worked in spotless and the work was perfect!!


Great service and honest answers




Would definitely use them again


Excellent presentation




Ryan is very knowledgeable as well as professional. I will use his presentation as a template interviewing other companies. But the odds are in Black Diamonds favor.


Replaced Sump Pump




Luis was very friendly and helpful when he replaced a sump pump for me. He went above and beyond as he helped me take care of the excess water built up by the pump failure.


Great Experience




Rick did a fantastic job rewiring a switch and installing a box for a bathroom vanity light. He was efficient and the work was very clean. I would recommend Rick and Black Diamond for any electrical needs.


Great service




Rick did a great job on our pool electrical work. Very professional and courteous.


Raudel S.

Raudel S.

Kitchen sink is clogged

Near Darnell Ln, Gurnee, IL 60031
Raudel S.

Raudel S.

Women restroom toilet is clogged

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Floor drain is overflowing and toilets are backing up

Near Grand Ave, Gurnee, IL 60031
Luis E.

Luis E.

Leaking faucet

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Drain from ice machine is not draining

Near Northridge Dr, Gurnee, IL 60031
Luis E.

Luis E.

Toilet handle broke

Near Grand Ave, Gurnee, IL 60031
Luis E.

Luis E.

Backup system

Near Easton Ct, Gurnee, IL 60031
Luis E.

Luis E.

Sump pump

Near Clem Dr, Gurnee, IL 60031
Luis E.

Luis E.

Water lines & drain lines removed

Near Bradley Dr, Gurnee, IL 60031
Raudel S.

Raudel S.

Floor drains are backing up

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Toilet is leaking from unit 8 to unit 5

Near McClure Ave, Gurnee, IL 60031
Luis E.

Luis E.

Broken sewer line

Near N Grand Oaks Ct, Gurnee, IL 60031
Jesus G.

Jesus G.

New sump pump

Near Camden Dr, Gurnee, IL 60031
Raudel S.

Raudel S.

Outside hosebib won’t shutoff

Near Skokie Hwy, Gurnee, IL 60031
Raudel S.

Raudel S.

Running new gas line for the grill

Near Stony Island Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

2 floor drains are backing up

Near Grand Ave, Gurnee, IL 60031
Raudel S.

Raudel S.

Per customer needs a new gas line for new grill

Near Stony Island Ave, Gurnee, IL 60031
Dave K.

Dave K.

No hot water

Near County Hwy W16, Gurnee, IL 60031
Luis E.

Luis E.

No hot water.

Near Melody Rd, Gurnee, IL 60031
Alexander L.

Alexander L.

Air duct cleaning

Near Clarewood Ln, Gurnee, IL 60031
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