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See our Grayslake customer reviews below
Local Reviews
for Grayslake, IL
Vote for Dave!
GOGD - Grayslake, IL
Dave Kitzman is awesome! He is knowledgeable, affable & explains your options in plain English. If you need a plumber call Black Diamond and ask for Dave!
Amazing Service!
Kassi - Grayslake, IL
I’ve used Black Diamond for years, they are a wonderful company!!! Just had them out for an electrical problem my Techs were Matt and Tony, they were amazing! Very proffesional, and knowledgeable. Cant say enough! Thank you for your wonderful service!
Diamond plumbing is awesome!
Ray - Grayslake, IL
Thank You Jimmy and Jesus for a job well done. We will definitely use Diamond again and will recommend to friends and family.
Great Service
Emily - Grayslake, IL
Juan was very nice and knowledgable. My problem was fixed quickly.
Great service!!!
Donna - Grayslake, IL
My a/c went out on a 94 degree day...Black Diamond had Keith, my service rep, out to do repairs in record time!
Great Service
Brian - Grayslake, IL
Josh was great! He replace our hot water heater quickly and resolved another issue that we had not quite figured out. He was courteous and professional.
Fast and Efficient
Zach - Grayslake, IL
The team was fast, friendly, and efficient. They came in, cleaned every duct and the dryer run. No mess was left behind. I couldn't be happier with the service!!
Great service technician
Gail - Grayslake, IL
Technician was awesome.......found problem in and fixed all within a short period of time. Difficulty in having service scheduled due to flooding blocking main entry to. Subdivision but township was providing transport through flooded area
Great service! Diagnosed and fixed the problem.....
Eva - Grayslake, IL
Emergency Help
Alan - Grayslake, IL
Woke up ready to leave on vacation. Found kitchen sink clogged after coffee and thought disaster! Called Black Diamond for help and they had someone out quickly. Unclogged the drain, was polite and understood the dilemma we had. Clog resolved, vacation delay held to a minimum. Thank you!
Nice technician
Beth - Grayslake, IL
They were prompt and commicated very well. Technician was very good. Price was quite high for simple motor replacement. Capacitor price was outrageous at $166.
Awesome Service
Tim - Grayslake, IL
Sump pump failed. Called Black Diamond and they had repairman out within 2 hours. Luis was very professional, explained the problem and options clearly. He completed the agreed upon work quickly and efficientl. I would highly recommend to others.
Tim Martin / Great Service
Lasantha Ranasinghe - Grayslake, IL
Tim did a great job explaining the different options I had for replacing my old furnace. He was professional and courteous and knew his job. It was a pleasure working with Tim.
Love Black Diamond Crystal Club
Gail - Grayslake, IL
We have 2 furnaces, 2 air conditioners and a whole house generator. I feel confident knowing that Black Diamond will provide the best and timely service via the Crystal Club. Plus, any ancillary services are 15% off! I highly recommend the Black Diamond Crystal Club.
Great service. This young man took care of business. I'd call black diamond again in a heart beat. GREAT JOB.
Shirley - Grayslake, IL
Good service
Gretchen - Grayslake, IL
AC Repair - Nick
LASANTHA - Grayslake, IL
Great and friendly service. Highly recommend.
So cute!!! And smart too!!
Phil - Grayslake, IL
Josh was amazing! He knew exactly what to do. If I were a woman I would have his baby!!
Good Service
BRENDA - Grayslake, IL
I Would Delete My Negative Review - Black Diamond Is Great
Brett - Grayslake, IL
I posted a negative review of Black Diamond earlier today. While I am disappointed that there was a lot of miscommunication. The company is coming out to rectify the situation. Tony the Supervisor was very agreeable to get the job done and done to the customer's (me) satisfaction. I would definitely recommend Black Diamond to friends and family.
Raudel S.
Pipe is leaking
Raudel S.
drains are backing up
Luis E.
Clogged drain
Jorge S.
Toilet clogged
Luis E.
No water pressure
Raudel S.
Shutoff valves needs to be replaced
Luis E.
Kitchen faucet replaced & hose Bibb
Luis E.
Faucet replaced
Jorge S.
Water heater install
Luis E.
Clogged kitchen line
Luis E.
Gas line
Raudel S.
Replacing (2) shower valves
Raudel S.
Replacing (2) shower valves with 2 new ones
Luis E.
Hot water
Raudel S.
Pipes under sink fallen off
Raudel S.
Water is backing up
Raudel S.
Toilet is leaking
Raudel S.
Run new water line for toilet upstairs
Raudel S.
Pipe burst
Luis E.
Toilet leaking & kitchen drain line
