See our Grayslake customer reviews below
for Grayslake, IL
Vote for Dave!
GOGD - Grayslake, IL
Dave Kitzman is awesome! He is knowledgeable, affable & explains your options in plain English. If you need a plumber call Black Diamond and ask for Dave!
Kassi - Grayslake, IL
I’ve used Black Diamond for years, they are a wonderful company!!! Just had them out for an electrical problem my Techs were Matt and Tony, they were amazing! Very proffesional, and knowledgeable. Cant say enough! Thank you for your wonderful service!
Diamond plumbing is awesome!
Ray - Grayslake, IL
Thank You Jimmy and Jesus for a job well done. We will definitely use Diamond again and will recommend to friends and family.
Emily - Grayslake, IL
Juan was very nice and knowledgable. My problem was fixed quickly.
Donna - Grayslake, IL
My a/c went out on a 94 degree day...Black Diamond had Keith, my service rep, out to do repairs in record time!
Brian - Grayslake, IL
Josh was great! He replace our hot water heater quickly and resolved another issue that we had not quite figured out. He was courteous and professional.
Fast and Efficient
Zach - Grayslake, IL
The team was fast, friendly, and efficient. They came in, cleaned every duct and the dryer run. No mess was left behind. I couldn't be happier with the service!!
Great service technician
Gail - Grayslake, IL
Technician was awesome.......found problem in and fixed all within a short period of time. Difficulty in having service scheduled due to flooding blocking main entry to. Subdivision but township was providing transport through flooded area
Great service! Diagnosed and fixed the problem.....
Eva - Grayslake, IL
Alan - Grayslake, IL
Woke up ready to leave on vacation. Found kitchen sink clogged after coffee and thought disaster! Called Black Diamond for help and they had someone out quickly. Unclogged the drain, was polite and understood the dilemma we had. Clog resolved, vacation delay held to a minimum. Thank you!
Beth - Grayslake, IL
They were prompt and commicated very well. Technician was very good. Price was quite high for simple motor replacement. Capacitor price was outrageous at $166.
Tim - Grayslake, IL
Sump pump failed. Called Black Diamond and they had repairman out within 2 hours. Luis was very professional, explained the problem and options clearly. He completed the agreed upon work quickly and efficientl. I would highly recommend to others.
Tim Martin / Great Service
Lasantha Ranasinghe - Grayslake, IL
Tim did a great job explaining the different options I had for replacing my old furnace. He was professional and courteous and knew his job. It was a pleasure working with Tim.
Love Black Diamond Crystal Club
Gail - Grayslake, IL
We have 2 furnaces, 2 air conditioners and a whole house generator. I feel confident knowing that Black Diamond will provide the best and timely service via the Crystal Club. Plus, any ancillary services are 15% off! I highly recommend the Black Diamond Crystal Club.
Great service. This young man took care of business. I'd call black diamond again in a heart beat. GREAT JOB.
Shirley - Grayslake, IL
Gretchen - Grayslake, IL
AC Repair - Nick
LASANTHA - Grayslake, IL
Great and friendly service. Highly recommend.
So cute!!! And smart too!!
Phil - Grayslake, IL
Josh was amazing! He knew exactly what to do. If I were a woman I would have his baby!!
BRENDA - Grayslake, IL
I Would Delete My Negative Review - Black Diamond Is Great
Brett - Grayslake, IL
I posted a negative review of Black Diamond earlier today. While I am disappointed that there was a lot of miscommunication. The company is coming out to rectify the situation. Tony the Supervisor was very agreeable to get the job done and done to the customer's (me) satisfaction. I would definitely recommend Black Diamond to friends and family.
Pipe is leaking
drains are backing up
No water pressure
Shutoff valves needs to be replaced
Kitchen faucet replaced & hose Bibb
Water heater install
Clogged kitchen line
Replacing (2) shower valves
Replacing (2) shower valves with 2 new ones
Pipes under sink fallen off
Water is backing up