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HVAC, Plumbing & Electrical in Greyslake, IL

See our Grayslake customer reviews below

Local Reviews
for Grayslake, IL

Rated 4.7 out of 5 stars based on 30 customer reviews

Map of Grayslake, IL

Great Service




Josh was great! He replace our hot water heater quickly and resolved another issue that we had not quite figured out. He was courteous and professional.


Map of Grayslake, IL

Great service technician




Technician was awesome.......found problem in and fixed all within a short period of time. Difficulty in having service scheduled due to flooding blocking main entry to. Subdivision but township was providing transport through flooded area


Map of Grayslake, IL

Great service! Diagnosed and fixed the problem.....





Map of Grayslake, IL

Emergency Help




Woke up ready to leave on vacation. Found kitchen sink clogged after coffee and thought disaster! Called Black Diamond for help and they had someone out quickly. Unclogged the drain, was polite and understood the dilemma we had. Clog resolved, vacation delay held to a minimum. Thank you!


Map of Grayslake, IL

Nice technician




They were prompt and commicated very well. Technician was very good. Price was quite high for simple motor replacement. Capacitor price was outrageous at $166.


Map of Grayslake, IL

Awesome Service




Sump pump failed. Called Black Diamond and they had repairman out within 2 hours. Luis was very professional, explained the problem and options clearly. He completed the agreed upon work quickly and efficientl. I would highly recommend to others.


Map of Grayslake, IL

Tim Martin / Great Service




Tim did a great job explaining the different options I had for replacing my old furnace. He was professional and courteous and knew his job. It was a pleasure working with Tim.


Map of Grayslake, IL

Love Black Diamond Crystal Club




We have 2 furnaces, 2 air conditioners and a whole house generator. I feel confident knowing that Black Diamond will provide the best and timely service via the Crystal Club. Plus, any ancillary services are 15% off! I highly recommend the Black Diamond Crystal Club.


Map of Grayslake, IL

Great service. This young man took care of business. I'd call black diamond again in a heart beat. GREAT JOB.





Map of Grayslake, IL

Good service





AC Repair - Nick




Great and friendly service. Highly recommend.


So cute!!! And smart too!!




Josh was amazing! He knew exactly what to do. If I were a woman I would have his baby!!


Good Service





I Would Delete My Negative Review - Black Diamond Is Great




I posted a negative review of Black Diamond earlier today. While I am disappointed that there was a lot of miscommunication. The company is coming out to rectify the situation. Tony the Supervisor was very agreeable to get the job done and done to the customer's (me) satisfaction. I would definitely recommend Black Diamond to friends and family.


Very Disappointed




I am hugely disappointed in Black Diamond. I requested the install of 3 fans for our bedrooms. Doug, a very respectful service man gave me an estimate. A week later Doug and an apprentice showed to do the installs. After the fans were installed Doug showed me that they were working. I should have asked Doug to show me step by step how the fans and lights were working. What I came to find out later that night was that I could not work the lights and fans independently. When I called to complain about this Black Diamond sent out another electrician. He told me I was originally quoted on just bringing electric to the fan so the fan works. I did not request that the lights work separately from the fans. How am I to know that I had to ask for this? I am not an electrician. I bought fans with lights and remotes. They couldn't even install 2 out of 3 fans with remotes. I am now being told I have to pay another $420 on top of the $1450 I already paid - because I did not ask for the functionality. I only asked them to install the fans. I called on Saturday after the second service man left giving me the $420 additional quote. I left a message asking for the owner Rick to call me. I was told Tony the Supervisor would call me that day. It is two days later and I have heard nothing. I'm furious.


Response from Black Diamond:

We're sorry for the frustrating experience but glad that we could get this resolved for you - thank you for giving us a chance to make things right and leaving us a great review on the 7th.


Top Notch Professional Service




Nick and Ryan do first class work. Very customer oriented.


Good service




Rep was very polite explained the 3 different prices.


Copper water supply punctured by homeowner during paneling installation




Black Diamond showed up on schedule, replaced the copper tubing, everything is back in working order within 1 hour of arriving, I could not be happier


Service has been wonderful.





Friendly, thorough, competent service.




I just bought a home that, unknown to me and unidentified by my home inspector, was a plumbing nightmare. Caleb, Juan and the whole Black Diamond team was prompt, thorough, patient with my questions and friendly. I feel like everything is finally working the way it should be!


Raudel S.

Raudel S.

Needs a floor drain rodding

Near Glen St, Grayslake, IL 60030
Jack L.

Jack L.

Plumbing issues

Near W Valley Dr, Grayslake, IL 60030
Josh P.

Josh P.

Water heater

Near Braxton Way, Grayslake, IL 60030
Joshua T.

Joshua T.

Gave price for total basement rehab after flood

Near Whitehall Ct, Grayslake, IL 60030
Joshua T.

Joshua T.

New panel due to flood

Near Whitehall Ct, Grayslake, IL 60030
James A.

James A.

Water heater

Near Winnebago Ct, Grayslake, IL 60030
Nick  C.

Nick C.

AC no cool

Near N Linden Ave, Grayslake, IL 60030
Luis E.

Luis E.

Sump pump

Near S Slusser St, Grayslake, IL 60030
Andrew F.

Andrew F.

Furnace under water

Near N Rolling Hills Rd, Grayslake, IL 60030
JOSE M.

JOSE M.

I'm working on water heater

Near N Rolling Hills Rd, Grayslake, IL 60030
Luis E.

Luis E.

Sump pump

Near Fairport Dr, Grayslake, IL 60030
Luis E.

Luis E.

Sewer backing up

Near Midlothian Road, Grayslake, IL 60030
Ronald C.

Ronald C.

No cooling

Near Glen St, Grayslake, IL 60030
Clay C.

Clay C.

AC repair

Near Glen St, Grayslake, IL 60030
Marty P.

Marty P.

Toilet repair

Near Glen St, Grayslake, IL 60030
Raudel S.

Raudel S.

Customer needs outside hosebib replaced

Near Arlington Ln, Grayslake, IL 60030
Keith H.

Keith H.

AC system not working properly

Near Shakespeare Dr, Grayslake, IL 60030
Tim B.

Tim B.

Finished AC and coil install new plenum and re piping

Near Manchester Cir, Grayslake, IL 60030
Rodolfo C.

Rodolfo C.

Installing ac condenser and coil

Near Manchester Cir, Grayslake, IL 60030
Andrew F.

Andrew F.

No air conditioning

Near Shakespeare Dr, Grayslake, IL 60030
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