HVAC, Plumbing & Electric in Cary, IL
See our Cary customer reviews below
for Cary, IL
Professional and courteous
ROBIN - Cary, IL
Have used Black Diamond services several times. This time, needed a new water heater. Jorge arrived promptly, was very friendly and patient as it took some time for his support person to bring our preferred heater to the house. All was cleaned up afterward, too. Will definitely use again!
Julia - Cary, IL
Quality job, quick response to my problem!
Martin - Cary, IL
Very professional and prompt
John - Cary, IL
Plumber was at the house in less than two hours. Fixed problem in a timely manner.
TIMOTHY - Cary, IL
Excellent response. Took the time to explain what and why problem occurred. Did excellent job making repair. even installed requested hutoff first so that water could be used elsewhere in the house!
John - Cary, IL
A little pricey but good.
Mike - Cary, IL
Did a great job...huge help over the weekend. Wife was happy left it cleaner than he found it. Definitely returning customer in future I just hope it's not too soon.
Suerth,Tim - Cary, IL
Curtious and professional.
Jim - Cary, IL
My only downside was that I needed to wait 2.5 hours before he was able to get here but I understand that I did call Black Diamond at 5:30 a.m.
Kitchen Faucet Installation
Joanne - Cary, IL
Caleb did a good job. He was efficient, thorough and neat. He completed the installation in a professional manner and was a delight to work with.
Great service and very nice, as well!
Catherine - Cary, IL
He went beyond expectations to try to solve my airconditioner's problem!
Linda - Cary, IL
Nick was the best! He came over late Monday and Tuesday afternoons and got our main water value replaced. He was courteous to everyone and the work was very professional. Would recommend Nick and Black Diamond to anyone needing emergency plumbing help.
Ward - Cary, IL
Very good, timely and above all fixed the problem.
Tina - Cary, IL
Prompt. Kind... And fast easy partnership. It was the way all services should be conducted across the spectrum.
Awesome, Fast Service
Glenn - Cary, IL
James came in, diagnosed the problem within 5 minutes and was done with the repair in less than 45 minutes. Totally professional and likable! Very Impressed!
Phil was great!
Bill - Cary, IL
Phil was very professional and well organized. He explained several options for replacement of our sump pump and installed it in a timely manner. He also installed a new TOTO toilet and accomplished those two major projects as well as some lesser items all in one day. A fine job!
Quick, efficient and inexpensive!
PCS - Cary, IL
He did a fantastic job fixing a leak by replacing a valve in only 40 minutes. He did not gouge! I have always heard that plumbers are super expensive, so it was a major relief that the job was under $200, including the house call itself.
Excellent service on a Sunday
Dan - Cary, IL
Excellent service, trouble shot blocked sewer line, rooted out line and checked toliets, drains and washer machine affluence. Checked where pipe was cracked and provided estimate. For replacement in future if needed. All work took less than two hours with clean-up and billing. Thanks for putting us back in service. Dan K.
A/C Check and MULTI POINT INSPECTION
Wittig - Cary, IL
Keith was very professional and methodical. He performed his A?C inspection in a workman like manner. I was somewhat disappointed in the Multi Point Inspection.I do not blame Keith for this as he is an HVAC guy. I would like to know if a proposal I got from you ,last Fall on the replacement of a toilet in the hall bath is still valid? I would like an inspection of my sump pump and some other items, mostly plumbing related. I did mention on the phone when I made the appointment that our subdivision is having some problems with the vent pipes from bathroom and kitchen fans have been causing some leaking problems. Can that be inspected?
Expert knowledge, fast service
Jim - Cary, IL
Gerad diagnosed the problem in just a few minutes and tried to find an exact replacement part. However, the unit is so old that the switch is no longer available. He was able to find a suitable substitute in his truck and had our fan working right away - ONESTOP SERVICE!
Shower valve broke off
Kitchen sink is leaking
I'm testing a new Rpz device
Water heater not working
Outside hose Bibb & toilet
I'm rodding a branch line
Hot water line in basement is leaking.
New tankless water heater
New light fixture installed
Water Heater issues
Water heater issues