HVAC, Plumbing & Electric in Cary, IL
See our Cary customer reviews below
for Cary, IL
Joe - Cary, IL
We had a crisis at our home a couple weeks ago. We contacted Black Diamond among other companies. Black Diamond was the ONLY company to respond and sent Chris Reid to our home within 45 minutes of our call. He assessed the issue and had a solution. He recommended a remediation company who came out the next day to remove all the damaged surfaces and potentially hazardous materials. I CANNOT say enough about Black Diamond and especially Chris' response. Black Diamond came to the rescue when no one else could! THANK YOU BLACK DIAMOND and especially CHRIS for saving the day!
Excellent service from Mike!!
Patti - Cary, IL
Black Diamond responded in a great and timely fashion. Mike was a very knowledgeable and courteous young man. Very patient. Good customer service qualities. Thank you, Mike........
Quick & Honest
David - Cary, IL
Misc. Electrical Work
JERI & Dave - Cary, IL
Gerad arrived early was very professional. He quickly diagnosed an unusual situation and repaired all issues exceeding our expectations. His skill level and communication abilities was well above average - even for Black Diamond. We found him honest and thorough in all his repairs and recommendations. Wish we would have found him sooner.
Katie - Cary, IL
Patricia - Cary, IL
I called on a Wednesday morning, needing a plumber to come out and fix a leaky water spickett outside of my house. The lady behind the phone was very pleasant to talk to. She took down my information, and gave me an estimated time frames to when the plumber would arrive. About 30 mins later, I received a phone call saying that someone was available to come my house right now. I was very pleased about that. When Chris got to my house, I explained what was going on. Once he diagnosed the problem, he explained everything he needed to do, including the cost, which was very reasonable. He said I needed something else to be done, but never pushed the issue. He advised me that when I was ready to do the work needed, to just call the office, and they would come out. He finished everything in about 1.5 hours. He once again explained everything to me, and what to do from here on out. He had me sign a few things, shook my hand, and he went on his way. He was very very nice, and a pleasure to work with. I highly recommend this company. Such nice people, and they do very honest work. I was highly satisfied! Thank you again!
Bill - Cary, IL
Great service on a job well done.
ELLEN - Cary, IL
Called Sunday night and had a new hot water heater on Monday.
DAVID - Cary, IL
Jorge was great! He was timely, courteous, and above all else did a great job!
Very good service
Sandra - Cary, IL
Quick and easy appointment
Charles - Cary, IL
Excellent Follow Up
Dan - Cary, IL
Had a minor issue after having a ceiling fan installed. Black Diamond came back and rectified wout issue, promptly and w no addl charges to me.
GLORIA - Cary, IL
Jorge was very polite and thorough. He explained everything before doing the work and then showed me the final results. He also consulted with me regarding additional work to be done and quickly followed up with a proposal as promised.
Scott - Cary, IL
The guys were professional, knowledgeable and friendly.
Prompt professional and fast
Tim - Cary, IL
Great job at a reasonable price
Great Service. Very professional.
Dana - Cary, IL
Excellent response, great service, high quality workmanship
David - Cary, IL
When I called their 24-hour hotline at 4 AM about my septic ejector pump failing, they were able to schedule a plumber to show up at 7AM. He replaced the pump and resolved several long-standing problems that several other companies had been unable to diagnose. 10 out of 10, would call them again.
Josh and Richard
Margaret - Cary, IL
Josh and Richard - great guys, great service. Very knowledgeable and explained everything they were doing and why they were doing it.
Bill - Cary, IL
Your ability to solve our blocked faucet problems was awesome. You were very courteous and professional, great to work with. You conviction to do everything necessary to unclog the washer, laundry room sink and spa sprayer was outstanding.
Dan - Cary, IL
Rick showed up on time, answered all my questions and performed the work within the time he said it would take. The clean up and professionalism was outstanding. We were very pleased with the end result.
I'm working on toilet
Toilet is running.
Needs valves replaced.
No hot water.
Installed new toggle switch.
Furnace clean and check
Furnace clean. Water heater flush
Water heater leaking
Fixing electrical issues due to electrical inspection
Needs kitchen sink faucet install
Water leak from upstairs tub.
Installed a Bryant furnace