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Cary, IL

HVAC, Plumbing & Electric in Cary, IL

See our Cary customer reviews below

Local Reviews
for Cary, IL

Rated 4.9 out of 5 stars based on 164 customer reviews

Map of Cary, IL

Awesome, Fast Service




James came in, diagnosed the problem within 5 minutes and was done with the repair in less than 45 minutes. Totally professional and likable! Very Impressed!


Map of Cary, IL

Phil was great!




Phil was very professional and well organized. He explained several options for replacement of our sump pump and installed it in a timely manner. He also installed a new TOTO toilet and accomplished those two major projects as well as some lesser items all in one day. A fine job!


Map of Cary, IL

Quick, efficient and inexpensive!




He did a fantastic job fixing a leak by replacing a valve in only 40 minutes. He did not gouge! I have always heard that plumbers are super expensive, so it was a major relief that the job was under $200, including the house call itself.


Map of Cary, IL

Excellent service on a Sunday




Excellent service, trouble shot blocked sewer line, rooted out line and checked toliets, drains and washer machine affluence. Checked where pipe was cracked and provided estimate. For replacement in future if needed. All work took less than two hours with clean-up and billing. Thanks for putting us back in service. Dan K.


Map of Cary, IL

A/C Check and MULTI POINT INSPECTION




Keith was very professional and methodical. He performed his A?C inspection in a workman like manner. I was somewhat disappointed in the Multi Point Inspection.I do not blame Keith for this as he is an HVAC guy. I would like to know if a proposal I got from you ,last Fall on the replacement of a toilet in the hall bath is still valid? I would like an inspection of my sump pump and some other items, mostly plumbing related. I did mention on the phone when I made the appointment that our subdivision is having some problems with the vent pipes from bathroom and kitchen fans have been causing some leaking problems. Can that be inspected?


Map of Cary, IL

Expert knowledge, fast service




Gerad diagnosed the problem in just a few minutes and tried to find an exact replacement part. However, the unit is so old that the switch is no longer available. He was able to find a suitable substitute in his truck and had our fan working right away - ONESTOP SERVICE!


Map of Cary, IL

Keep Tim Happy!




As I said, Keep Tim Happy - first-He is a great asset for and to Black Diamond. He is very knowledgeable about the wonderful world of boilers and he takes his time to walk through everything that he did to correct a given situation.


Map of Cary, IL

Dave did great job





Map of Cary, IL

A/C testing




Black Diamond is great.... The representative was polite, efficient, but did not introduce himself - not the end of the world - I have been spoiled by BD's high standards


Response from Black Diamond:

Thank you for sharing your feedback! We will be sure to address this with Ron - introducing ourselves is very important!


Map of Cary, IL

Fantastic service,great job by technician.




Very caring technician about the quality of workmanship and cleanliness.


Impeccable service and respectable employees




Even though this was a minor call to ensure our newly installed AC unit was ready for summer, the employees were nothing less than respectful and highly engaging with me to ensure not only that questions were answered but that I had a full understanding of what and why things were being done. I'll never use another company as long as I live in the area.


Toddler problems fixed




Potty training turned to manic flushing and Chris got things working quick for us.


Great service every time





Service on 03282017




Excellent.


Service Performed 03262017





Great Service!!




We had a crisis at our home a couple weeks ago. We contacted Black Diamond among other companies. Black Diamond was the ONLY company to respond and sent Chris Reid to our home within 45 minutes of our call. He assessed the issue and had a solution. He recommended a remediation company who came out the next day to remove all the damaged surfaces and potentially hazardous materials. I CANNOT say enough about Black Diamond and especially Chris' response. Black Diamond came to the rescue when no one else could! THANK YOU BLACK DIAMOND and especially CHRIS for saving the day!


Excellent service from Mike!!




Black Diamond responded in a great and timely fashion. Mike was a very knowledgeable and courteous young man. Very patient. Good customer service qualities. Thank you, Mike........


Quick & Honest





Misc. Electrical Work




Gerad arrived early was very professional. He quickly diagnosed an unusual situation and repaired all issues exceeding our expectations. His skill level and communication abilities was well above average - even for Black Diamond. We found him honest and thorough in all his repairs and recommendations. Wish we would have found him sooner.


Great service!!





Nick B.

Nick B.

Hosebib

Near Hillhurst Dr, Cary, IL 60013
Zaim M.

Zaim M.

Faucet leaking

Near W Main St, Cary, IL 60013
James A.

James A.

Toilet repair

Near Firenze Dr, Cary, IL 60013
James A.

James A.

Water leak

Near Verona Dr, Cary, IL 60013
PHIL J.

PHIL J.

Sump pump, toilet

Near Firenze Dr, Cary, IL 60013
Zaim M.

Zaim M.

Kitchen faucet install

Near Hampton St, Cary, IL 60013
PHIL J.

PHIL J.

Sump pump, toilet, faucet

Near Firenze Dr, Cary, IL 60013
JOSE M.

JOSE M.

I'm working on water heater

Near Oak Valley Dr, Cary, IL 60013
Nick B.

Nick B.

Leaking kitchen faucet

Near Spring Beach Way, Cary, IL 60013
JOSE M.

JOSE M.

I'm working on water heater

Near Northwest Hwy, Cary, IL 60013
James A.

James A.

Toilet repair

Near Asbury Ln, Cary, IL 60013
James A.

James A.

Toilet leak repair

Near Asbury Ln, Cary, IL 60013
Aaron K.

Aaron K.

Sewer clogged

Near Lloyd St, Cary, IL 60013
Marlon G.

Marlon G.

Water heater issues

Near Merrimac St, Cary, IL 60013
Dave K.

Dave K.

Maintenance on sewer system.

Near English Oaks Dr, Cary, IL 60013
Keith H.

Keith H.

AC system inspection under the Crystal Club

Near Firenze Dr, Cary, IL 60013
Gerad A.

Gerad A.

Whole house fan

Near Pearl St, Cary, IL 60013
Zaim M.

Zaim M.

De winterizing club house

Near Red Oak Trail, Cary, IL 60013
Dan C.

Dan C.

Toilet is not working.

Near Haber Rd, Cary, IL 60013
Raudel S.

Raudel S.

Customer needs new water heater

Near W James Way, Cary, IL 60013
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