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Carpentersville, IL

HVAC, Plumbing & Electric in Carpentersville, IL

See our Carpentersville customer reviews below

Local Reviews
for Carpentersville, IL

Rated 4.9 out of 5 stars based on 79 customer reviews

Map of Carpentersville, IL

Fixing a break in a wire





Map of Carpentersville, IL

I wasn't impressed.




I called Black Diamond to provide an annual inspection of my air conditioner. It had not been done in a while and my home recently sold, so I wanted to make sure everything was OK. The guy comes in and I tell him it has been leaking. His conclusion that the pipe in sweating from condensation and he wrapped a small section. It did not solve the problem and after the home inspection I was told the whole section needs to be properly wrapped. Why didn't the guy from Black Diamond do this? Then he went outside to inspect. I see him there for a little while and then he puts his stuff away and is gone. I keep looking out the front door wondering why he isn't coming in or why he is no longer by the air conditioner unit? Eventually, he comes in and give a bill. I ask if he want to put a sticker on the unit to show that an annual inspection had been done by Black Diamond. He forgot and was glad I reminded him since he tends to forget. Really? I feel like I didn't get very good service.


Map of Carpentersville, IL

Broken pipe




We called Black Diamond late on Saturday night, water was leaking into our basement. Nick showed up around 9:45pm and worked until 1:30am first stopping the leak and then trying to narrow down were the problem was. He said it was probably a pipe outside they would be back in the morning. They came back found the leak and fixed it! Nick was very polite and helpful!! I would recommend Black Diamond to anyone! Thank you Nick for putting up with our dog LOL PS I don't think anyone is ever happy with the price....but the service is awesome so they are worth it.


Map of Carpentersville, IL

Great professional service




I felt very comfortable knowing Black Diamond would be doing the installation of my vanity, sink, and toilet in my bathroom. Ross and Jessie were very knowledgeable and did a great job..


Map of Carpentersville, IL

Great service





Map of Carpentersville, IL

Gave helpful maintainance tips.





Map of Carpentersville, IL

Very professional same day service!




Raudel was very professional and helpful. I have used Black Diamond services on multiple occasions, and they are always well prepared and make sure the job is done correctly. This time they even were able to arrive 2 hours earlier than originally scheduled.


Map of Carpentersville, IL

Knowledgeable employee




Good job


Map of Carpentersville, IL

Spring cleanup and checkup




Arrived nice and early, serviced the air conditioner and reported that everything was fine, thank God


Map of Carpentersville, IL

Great work




We have had several jobs done for us by Black Diamond. Rather pricey, but we know the job will be done right and done right the first time. Quality work!


Great service!




Tech was polite and informative. Appreciated quick response for service.


Great service




Was very thorough with explaining the issues he saw, showed us on the monitor and explained every step he would be taking. No sugar coating and didn't try to sell us on anything else but gave recommendations that we might want to look at for the future. Was extremely pleased with his service and the results from them.


Excellent service





Great Installation Job





Great installation Job





Exemplary service




Have done business with Black Diamond in the past for similar repair. This time around, I was readying to head out of town on a trip and sent an email (not even a phone call) to the service rep I had worked with in the past. She responded literally within 10 minutes and, to my amazement, said she could have someone out THAT EVENING! I had an event that evening but the work was outside so was ok in not being there. Sure enough, not only was I called ahead of time to let me know the tech. Was on his way, but I got a call from him letting me know the work was completed and then was able to pay via phone, after which I received a prompt receipt for my records. Excellent service and great work! WILL use them again. Highly recommend.


Very good service rep.




Went all out to satisfy my request


great service, as always.





Great service




Serviceman was on time and very efficient. Happy with the service.


great service, helpful installers





JOSE M.

JOSE M.

I'm working on sump pump

Near Compton Dr, Carpentersville, IL 60110
Jorge S.

Jorge S.

Toilet leaking

Near IL-68, Carpentersville, IL 60110
Zaim M.

Zaim M.

New angle stops for island

Near Grandview Ct, Carpentersville, IL 60110
Nick B.

Nick B.

No hot water

Near Rolling Hills Rd, Carpentersville, IL 60110
Ronald C.

Ronald C.

No heat

Near Cardinal Ln, Carpentersville, IL 60110
Luis E.

Luis E.

Clogged tub drain & sink

Near Deerpath Ln, Carpentersville, IL 60110
Jack L.

Jack L.

Plumbing issues

Near Sioux Ave, Carpentersville, IL 60110
Matthew V.

Matthew V.

Repaired underground sprinkler system wires.

Near Pine Woods Ln, Carpentersville, IL 60110
Matthew V.

Matthew V.

Repaired sprinkler system wires.

Near Pine Woods Ln, Carpentersville, IL 60110
Aaron K.

Aaron K.

Irrigation line issue.

Near Pine Woods Ln, Carpentersville, IL 60110
Aaron K.

Aaron K.

Rpz test

Near Pine Woods Ln, Carpentersville, IL 60110
Joshua T.

Joshua T.

240 volts for new water heater

Near Silverstone Dr, Carpentersville, IL 60110
Jesse H.

Jesse H.

Leak

Near Caddy Ave, Carpentersville, IL 60110
Ronald C.

Ronald C.

Ac cleaning

Near Sierra Woods Ln, Carpentersville, IL 60110
Ronald C.

Ronald C.

Ac cleaning

Near Sierra Woods Ln, Carpentersville, IL 60110
Ronald C.

Ronald C.

Ac cleaning

Near Sierra Woods Ln, Carpentersville, IL 60110
Rodolfo C.

Rodolfo C.

Installing furnace and ac condenser and coil

Near Compton Dr, Carpentersville, IL 60110
Tim B.

Tim B.

Starting full install

Near Compton Dr, Carpentersville, IL 60110
Nick B.

Nick B.

Leaking shower drain

Near Grandview Ct, Carpentersville, IL 60110
Vernon L.

Vernon L.

Sewer repair/install

Near Pine Woods Ln, Carpentersville, IL 60110
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