for Arlington Heights, IL
Great Service, very thorough!
Winnie - Arlington Heights, IL
Black Diamond is a quality firm. Professional in every aspect. Service Rep Nick Christensen is outstanding. VERY thorough and knowledgeable, does a great job. Courteous and respectful.
Great Service, A Little Surprised By the Pricing
Gail - Arlington Heights, IL
I agreed to have an electricial service panel replaced by Black Diamond and agreed to the pricing. My mistake was not asking for an itemized quote. Didn't realize I was being charged $195 per installation of three smoke detectors. These were replacement units so it didn't require running electricity to the alarms. I also asked for a "Ring" doorbell to be installed and was charged $195 for that installation (Ring will send someone to your home for $50 to perform the installation.) Had I known the cost for these four items, I would have made other arrangements. Since the electrician was already at my home replacing a service panel for thousands of dollars, I guess to my mind there could have been some economy of scale. Don't get me wrong, didn't expect the additional services would be performed at no charge, but I could have purchased the three smoke/carbon monoxide detectors for around $35 each and had my handyman install them for probably $100 for all three. A cost to me of around $200 instead of almost $600. Word to the wise. Get an itemized quote.
Northwest Suburban Dude - Arlington Heights, IL
Keith From Black Diamond came out to service our air conditioner. He was able to successfully identify the problem, fix it with parts in his truck, and was very courteous. We have been using black diamond for the last seven years for all of our plumbing, HVAC, and electrical needs. They always go above and beyond the call, and always prompt and responsive. It is fixed once and only once.
Maggie - Arlington Heights, IL
You guys did an excellent job thank you so so much !!
Bill - Arlington Heights, IL
Jesus was very courteous and fixed our kitchen plumbing problem with ease. He also noticed that our pump was not grounded properly, and secured an electrician to come fix the problem. Black Diamond was recommended to us by our daughter, and we would recommend them to others as well.
Friendly and Efficient
Menolascino - Arlington Heights, IL
Marilyn - Arlington Heights, IL
Holiday weekend and lots of water in my basement - called Black Diamond who originally said someone would be out between 12pm and 2pm but she quickly called back and said the plumber would be here within the hour. Nick arrived right as promised and assessed the situation, then quoted me a price and started working. Even though the job did not go quite as easily as hoped for, he kept patient and persevered. A remedy was reached and he left after a very long and tedious day. He is extremely polite and very pleasant answering my myriad of questions all day. I was very pleased that he took the time to explain the problems he encountered and offer alternate solutions.
The Best Service encounter I have ever had !!!!!!!!!!!
Diane - Arlington Heights, IL
The conundrum here is that having your sewer back up into you home is an awful experience. But I find that this encounter with Black Diamond was a great encounter !! I have never met men with such a high standard of professional integrity in any service episode in the past. I would recommend Black Diamond and specifically that crew to anyone, any time for any plumbing needs. Black Diamond is very fortunate to have these men representing them in the field.
Maggie - Arlington Heights, IL
Superb service !
Magz - Arlington Heights, IL
Clay Is an excellent worker for black diamond ! Thank you so much Clay, you did a great job !
Msggie - Arlington Heights, IL
Mike solved the problem and a short time !
great service and good price
Russ - Arlington Heights, IL
Kellie - Arlington Heights, IL
Michael C came to give me info on my options given the nature of my air conditioner's problems. Instead of just a quote, I received a thorough inspection of the problem followed by a realistic solution. Michael rolled up his sleeves and gave his best effort to solve the problem and I appreciate it. I am glad I called Black Diamond.
Thorough, professional and above and beyond
Kellie - Arlington Heights, IL
Andy came to check out a problem I was having with my new house's A/C unit. He checked thoroughly and explained everything to me in a patient and understandable manner. While the problem could not be repaired during this visit, I was still satisfied as I felt I had been treated fairly and with respect. This means very much to me as I must rely on the service person's opinion and Andy/Black Diamond seemed very credible. And if that wasn't enough, Andy even went the extra mile to arrange scheduling that allowed me to keep my schedule. I am happy with Black Diamond so far and look forward to the solution of my problem.
Celeste - Arlington Heights, IL
Can't say enough great things about this company. We will never use anyone else
Love these guys!
Fran - Arlington Heights, IL
Always prompt, courteous, and patient. Everyone is pleasant and helpfull and willing to explain everything. I recommend them to anyone that asks.
Beth - Arlington Heights, IL
Our technician came early for our appointment. He explained our issue and how to best repair it. All parts were on hand and the service was completed quickly.
Maggie - Arlington Heights, IL
Melissa - Arlington Heights, IL
WINNIE - Arlington Heights, IL
very professional and detailed and respectful.
Excavation for a sewer repair
Toilet in kids area not flushing properly
Replacing old section of galvanized drain pipe
Per manager laundry room drains to slow
Shower valve repair
Shut off valves.
Electrician for no power
Kitchen sink clogged
Ejector pump is making noises
Toilet seat will not stay attached
Customer needs fridge hooked up
From its modest beginnings as a dusty train depot that served northeastern Illinois’s agricultural hinterland, Arlington Heights has grown into one of the largest municipalities in the state. Like many other local cities and villages, Arlington Heights was founded by settlers from the east. Although many sold their land for a profit and continued to move west, others stayed behind and built a thriving community around the old depot. As the region’s agricultural productivity improved, the growing town began to attract Chicago residents who sought more open space for their families. By the middle of the 20th century, the construction of Interstate 90 and other major highways had brought a wave of development that continues to this day.
Arlington Heights sits just to the northwest of O’Hare Airport. It’s roughly 30 miles by car from the center of the village to Chicago’s Loop. Fortunately, the city is also served by a Metra rail line that prevents many local commuters from sitting in traffic on a daily basis. Other local thoroughfares include U.S. Highway 14 and Illinois Highway 58. Although most of Arlington Heights’s land area has been developed into medium-density suburban tracts and tony commercial centers, the village does contain a number of parks and protected areas. For instance, the nearby Ned Brown Preserve contains a mix of untouched wetlands, savanna and forest. Although Arlington Heights doesn’t directly abut Lake Michigan, it sits within a 20-minute drive of the shore.
Population and Demographics
As the largest incorporated village in Illinois, Arlington Heights is home to over 75,000 people. Like many of the surrounding communities, its population consists of a mixture of affluent families with school-age children and retirees who spend part of the year in other parts of the country. While many local residents work in the business parks within the community, thousands use the Metra line or nearby highway to travel into Chicago for work. Due to its size, Arlington Heights’s household income is lower than that of some neighboring communities. Nevertheless, most village residents enjoy a comfortable standard of living and excellent access to local services.
Things to Do in Arlington Heights, Illinois
As befits a community of its size and stature, Arlington Heights has something for just about everyone. For fans of live performances, the Metropolis Performing Arts Center offers world-class theater productions that show on a rotating basis. Meanwhile, visiting history buffs delight in local gems like the Nathaniel Moore House and the Arlington Park Racetrack. Those who prefer to browse the discount racks at high-end fashion shops can choose from nearby outlets like the Southland Shopping Center and Randhurst Village. In addition to Ned Brown Preserve, Arlington Heights’s recreation-friendly outdoor spaces include Pioneer Park and Sunset Meadows Park.
Climate and Weather
Arlington Heights lies within the continental climate zone that spans much of the Midwestern United States. The city generally experiences cool to cold winters, and significant snowfalls are not uncommon here. Fortunately, winter tends to be one of the sunniest times of year in Arlington Heights. Once spring arrives, regular rain showers alternate with mild, sunny days to create a fertile environment for the region’s vegetation. Although summer days can be somewhat muggy, cold fronts pass through Arlington Heights on a regular basis. These fast-moving weather systems produce cool, dry air masses that can remain in place for days on end.
Air Conditioner Arlington Heights, IL
The Arlington Heights community is fortunate to be able to depend on Black Diamond for their air conditioning service and repair, plumbing and electrical needs. HVAC Technicians are NATE-certified with the latest tools and training. Accordingly, they’re fully equipped to tackle complicated jobs like new construction installation and multi-unit retrofitting as well as routine cost-management tasks like filter replacements and duct cleanings.
Arlington Heights residents and businesses can count Black Diamond to offer the latest, most efficient heat pumps, wall units, central air conditioning units, boilers and more. They can also trust that they will conduct thorough home energy audits and offer cost-saving suggestions and recommendations. Black Diamond also offers 24-hour emergency assistance from a real person and scheduled maintenance plans from skilled technicians, electricians and plumbers for all of their hard-working customers.